Site Quality Lead: Ownership, Safety & Excellence

Q2 Management, Inc; Greer (SC); On-site; USD 55,000 - 85,000; Full time

Job summary

Q2 Management Inc in Greer, SC seeks a Project Leader to ensure customer satisfaction and operational effectiveness at client sites. You will own project outcomes from start to finish, coordinating shifts and teams while maintaining Safety as a top priority in service delivery.

You will train Shift Leaders, foster responsible teamwork, manage safety, quality, and documentation, and serve as the primary contact for customers, driving continuous improvement across multiple projects.

Qualifications

• Excellent oral and written communication skills.
• Ability to maintain composure under pressure and foster a sense of control.
• Flexible schedule to support various shifts and locations.
• Reliable transportation, valid driver’s license and vehicle insurance.
• Ability to travel within operating region.
• Energetic and achievement-oriented attitude.
• A dedication to customer service and an 'expert-level' knowledge about client.

Responsibilities

• Actively train and empower Shift Leaders to oversee daily routines.
• Encourage decision-making, guide team members, and validate outcomes.
• Uphold highest ethical standards, promoting honesty and integrity.
• Address conflicts and performance issues promptly and professionally.
• Perform investigations and develop solutions through continuous improvement.
• Demonstrate care through quality service and clear communications.
• Foster a safe and inclusive work environment.
• Support team development through training, mentorship and honest feedback.
• Lead by example with strong work ethic and commitment to company values.
• Coordinate and oversee multiple quality inspection projects and sites.
• Develop and implement quality inspection work instructions.
• Maintain documentation and reports related to shift performance and ownership.

Skills

Leadership

Communication

Problem solving

Customer service

Team training

Job description

Q2 Management Inc in Greer, SC seeks a Project Leader to ensure customer satisfaction and operational effectiveness at client sites. You will own project outcomes from start to finish, coordinating shifts and teams while maintaining Safety as a top priority in service delivery.

You will train Shift Leaders, foster responsible teamwork, manage safety, quality, and documentation, and serve as the primary contact for customers, driving continuous improvement across multiple projects.