Site Operations & Quality Leader

Surge; Cleveland (OH); On-site; USD 32,000 - 34,000; Full time

Job summary

Surge is seeking an experienced Senior Site Leader to oversee daily site operations in our Cleveland facility. You will lead Quality Inspectors, coordinate staffing, and ensure adherence to quality standards and customer requirements.

This first-shift role may require occasional off-shift and weekend work. You will train inspectors, conduct quality audits, and maintain safe, organized operations while driving continuous improvement and reliable customer service.

Qualifications

• High school diploma or equivalent preferred.
• Experience in quality control/quality assurance, manufacturing, production, inspection, or related field.
• Previous leadership, supervisory, or team lead experience strongly preferred.
• Strong verbal and written communication skills.
• Excellent organizational and time-management skills.
• Ability to train, coach, and motivate employees.
• Basic to intermediate computer skills, including Microsoft Office and web-based systems.

Responsibilities

• Lead and support site personnel and Quality Inspectors.
• Oversee daily site operations and staffing for quality activities.
• Coordinate daily quality missions, inspection activities, and staffing requirements.
• Communicate changes in requirements to the team.
• Train, coach, and validate inspectors.
• Perform visual, mechanical, and functional quality inspections as required.
• Identify and isolate nonconforming material and document findings.
• Complete daily reports and maintain documentation.

Skills

Leadership

Quality control

Communication

Organizational skills

Attention to detail

Decision making

Training and coaching

Microsoft Office

Education

High School Diploma or equivalent

Tools

Microsoft Office

Web-based systems

Job description

Surge is seeking an experienced Senior Site Leader to oversee daily site operations in our Cleveland facility. You will lead Quality Inspectors, coordinate staffing, and ensure adherence to quality standards and customer requirements.

This first-shift role may require occasional off-shift and weekend work. You will train inspectors, conduct quality audits, and maintain safe, organized operations while driving continuous improvement and reliable customer service.