Site Operations Manager - Leadership, Safety & Service

Austin Powder; Connecticut; Hybrid; USD 90,000 - 120,000; Full time

Job summary

Austin Powder is seeking a Location Manager to lead a regional customer service location, directing a team of 5–30 to deliver products and services with a focus on safety, efficiency, and customer satisfaction. Responsibilities span people management, safety, resources, finances, and customer service.

The role reports to the regional Operation Manager and requires strong supervisory experience in industrial settings, with emphasis on safety, compliance, and operational excellence.

Qualifications

• Bachelor’s degree or equivalent; relevant work experience may substitute.
• Experience leading and supervising a team with training, coaching and development.
• Experience in an industrial/construction environment with safety and regulatory compliance.
• Experience in explosives industry is ideal, including product delivery and down-hole blasting operations.
• Clean driving and legal history suitable for ATF background checks.

Responsibilities

• Recruit and hire employees, orient and train them for success in their positions.
• Mentor staff to support efficiency and success.
• Communicate work assignments and expectations with feedback and accountability.
• Encourage employee growth into higher levels of responsibility.
• Participate in safety audits and maintain a safe work environment.
• Oversee site security, housekeeping, inventory, budget, and equipment.
• Coordinate with sales to understand customer requirements and schedule work.
• Ensure service requirements and customer satisfaction.

Skills

Leadership

Coaching

Training

Team development

Performance management

Education

Bachelor’s degree or equivalent

Job description

Austin Powder is seeking a Location Manager to lead a regional customer service location, directing a team of 5–30 to deliver products and services with a focus on safety, efficiency, and customer satisfaction. Responsibilities span people management, safety, resources, finances, and customer service.

The role reports to the regional Operation Manager and requires strong supervisory experience in industrial settings, with emphasis on safety, compliance, and operational excellence.