Site Operations Manager

Meduit; Waco (TX); On-site; USD 90,000 - 95,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) with match

HSA and FSA

Paid wellness time and holidays

Job summary

Meduit in Waco, TX is seeking a Site Location Manager to lead a high-performing revenue cycle operation onsite. You will drive client satisfaction, productivity, and compliance while building strong teams and future leaders.

The role emphasizes accountability, growth, and collaboration, with a first-shift schedule. Salary range is $90,000–$95,000, and you will work with senior leadership to implement continuous improvement and deliver measurable results.

Qualifications

• Bachelor's degree or equivalent combination of education and experience.
• 5+ years in healthcare, revenue cycle, or related field.
• 3+ years of leadership experience managing supervisors and frontline teams.
• Strong communication, coaching, and performance management skills.
• Ability to analyze operational metrics and drive results.

Responsibilities

• Lead daily site operations to achieve client, revenue, quality, productivity, and compliance goals.
• Develop supervisors and frontline employees through coaching and performance management.
• Monitor KPIs and reporting to identify trends and drive results.
• Partner with senior leaders on workforce planning and performance improvement.
• Foster accountability, engagement, collaboration, and growth.
• Ensure adherence to policies, regulations, and procedures.
• Support recruiting, onboarding, and retention efforts.
• Oversee quality assurance and corrective action plans as needed.
• Review payroll records and coordinate support with internal partners.

Skills

Leadership

Communication

Performance coaching

Data analysis

Talent development

Education

Bachelor's degree

Job description

Meduit - Waco
5045 Franklin Ave
Waco, TX 76710, USA

Description

About Us:

Meduitis a national leader in healthcare revenue cycle management, supporting hospitals and physician practices in 48 states. We focus onoptimizingpayments, allowing clients to focus on patient care, and pride ourselves on our core values: Integrity, Teamwork, Continuous Improvement, Client-Focused, and Results-Oriented.Learn more at www.meduitrcm.com.

About the role:

Are you a transformational leader who thrives on developing talent, driving operational excellence, and creating a culture where people and performance succeed together?

As our Site Location Manager, you will have the opportunity to lead a high-performing revenue cycle operation, influence business strategy, and make a lasting impact on employees, clients, and organizational results. This is more than an operations leadership role. It is an opportunity to build strong teams, develop future leaders, and foster a workplace culture centered on accountability, engagement, collaboration, and growth

The Site Location Manager is responsible for the overall performance, operational effectiveness, and workforce leadership of assigned revenue recovery operations. This role ensures the achievement of client service, revenue, quality, productivity, and compliance objectives while fostering a positive and accountable work environment. The Site Location Manager partners with senior leadership, supervisors, and operational teams to drive business results, develop employees, and implement continuous improvement initiatives

Title:Site Location Manager
Location: Onsite- Waco, TX (5045 Franklin Ave, Waco, TX 76710)

Schedule:First Shift Monday - Friday

Compensation:$90,000 - $95,000

Key Responsibilities:

• Lead daily site operations to achieve client, revenue, quality, productivity, and compliance goals.
• Manage and develop supervisors and frontline employees through coaching, performance management, and leadership support.
• Monitor operational metrics, key performance indicators (KPIs), and reporting to identify trends and drive business results.
• Partner with Directors and Vice Presidents on workforce planning, operational strategy, and performance improvement initiatives.
• Foster a culture of accountability, employee engagement, continuous improvement, and professional development.
• Ensure adherence to company policies, client requirements, regulatory standards, and operational procedures.
• Address employee relations, attendance, and performance issues in a timely and professional manner.
• Support recruiting, interviewing, hiring, onboarding, and retention efforts.
• Oversee quality assurance activities and implement corrective action plans when performance expectations are not met.
• Review payroll records, maintain operational documentation, and coordinate support requests with internal partners.

Required Qualifications

• Bachelor's degree with relevant experience, or equivalent combination of education and experience.
• Five (5) or more years of experience in healthcare, revenue cycle, financial services, call center operations, or a related field.
• Three (3) or more years of leadership experience managing supervisors and frontline teams.
• Strong communication, coaching, and performance management skills.
• Demonstrated ability to analyze operational metrics and drive business results.

Experience leading teams in a performance-driven environment focused on productivity, quality, and service objectives.

Preferred Qualifications

• Experience managing large operational teams in a contact center or production-based environment.
• Experience leading continuous improvement, quality assurance, or operational excellence initiatives.
• Proven success managing client service, revenue, and workforce performance objectives simultaneously.
• Experience in revenue recovery, healthcare revenue cycle, or collections operations.

Employment eligibility:

• Candidates must be legally authorized to work in the United States at the time of hire
• The company does not provide employment visa sponsorship for this position
• As a condition of employment, a pre-employment background check will be conducted
• At this time, we are unable to consider candidates residing in the state of New York for this position

What's In It for You:

At Meduit, we believe exceptional leaders deserve the opportunity to make a meaningful impact while continuing to grow their own careers. As our Site Location Manager, you'll have the chance to:

• Lead with Purpose – Directly influence the success of a high-performing operation while shaping the experience and development of your team.
• Develop Future Leaders – Build, coach, and mentor supervisors and emerging talent, leaving a lasting leadership legacy.
• Drive Strategic Impact – Partner with senior executives to influence operational performance, employee engagement, client satisfaction, and business growth.
• Make Decisions That Matter – Lead with autonomy, leverage data-driven insights, and implement solutions that create measurable results.
• Advance Your Career – Join a growing organization that values strong leadership, continuous improvement, and internal career development.
• Build a High-Performance Culture – Create an environment where employees feel supported, recognized, challenged, and empowered to succeed.
• Be Recognized for Results – Lead a team that plays a critical role in delivering outstanding outcomes for clients, employees, and the organization.

What We Offer:

• Competiive salary plus annual performance-based bonus
• Medical, dental, and vision insurance
• HSA and FSA available
• 401(k) with company match
• PaidWellnessTimeandHolidays
• Employer paid life insurance and long-term disability
• Internal growth opportunities

Meduitis an Equal Opportunity Employer.

We do not discriminate based on any protected classand welcome applicants from all backgrounds, consistent with applicable laws.

Employment is contingent upon successful completion of a background check, satisfactory references, and any required documentation.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

#LI-Onsite

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.