Site Operations Leader - Workforce Center

Equus Workforce Solutions; York (York County); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Extensive learning opportunities

Networking programs

Diverse work environment

Job summary

A workforce development service provider located in York County is seeking an Operations Supervisor to oversee functional supervision of staff and ensure service delivery aligns with performance standards. The ideal candidate will have a Bachelor’s degree (or equivalent experience), strong leadership skills, and the ability to manage fiscal responsibilities. The role involves improving customer service processes and managing operational resources to drive efficiency and compliance. This position offers an opportunity to make a significant impact in the community.

Qualifications

• Bachelor’s degree from an accredited university or college preferred; equivalent education and direct work experience required.
• Working knowledge of workforce development trends and issues, including knowledge of the Workforce Innovation and Opportunity Act.
• Proven leadership skills and ability to work independently.

Responsibilities

• Provide day-to-day functional supervision over all center staff.
• Conduct continuous improvement evaluations to assess service delivery.
• Oversee site expenditures in collaboration with the Operator.

Skills

Interpersonal skills

Written communication

Oral communication

Problem-solving

Leadership

Education

Bachelor’s degree

Job description

A workforce development service provider located in York County is seeking an Operations Supervisor to oversee functional supervision of staff and ensure service delivery aligns with performance standards. The ideal candidate will have a Bachelor’s degree (or equivalent experience), strong leadership skills, and the ability to manage fiscal responsibilities. The role involves improving customer service processes and managing operational resources to drive efficiency and compliance. This position offers an opportunity to make a significant impact in the community.