Site Operations Leader: Develop Teams & Guest Experience

Express Wash Operations LLC; Sylacauga (AL); On-site; USD 21,000 - 26,000; Full time

Job summary

Whistle Express seeks an Assistant Site Manager to work with the Site Leader, developing the team, enhancing guest experience, and solving operational challenges in a fast-paced outdoor wash environment. You will own outcomes, coach staff, and drive service quality.

Ideal candidates possess prior supervisory experience, thrive under pressure, and communicate clearly with customers and team members. Competitive base pay and growth opportunities across the network.

Qualifications

• Experience leading people and owning outcomes in a fast-paced setting.
• Ability to onboard, coach, and develop team members.
• Strong problem-solving and decision-making under pressure.

Responsibilities

• Onboard and develop the team, manage scheduling and shift coverage.
• Enhance guest experience and promote memberships and services.
• Inspect equipment daily, uphold safety standards, and report issues.
• Support sales initiatives and upsell services to drive revenue.
• Identify operations improvements to keep the site running smoothly.

Skills

Team development

Problem solving

Customer service

Operations management

Team leadership

Job description

Whistle Express seeks an Assistant Site Manager to work with the Site Leader, developing the team, enhancing guest experience, and solving operational challenges in a fast-paced outdoor wash environment. You will own outcomes, coach staff, and drive service quality.

Ideal candidates possess prior supervisory experience, thrive under pressure, and communicate clearly with customers and team members. Competitive base pay and growth opportunities across the network.