Site Operations Leader: Develop Teams & Guest Experience

Take 5 Car Wash; Lebanon (TN); Vor Ort; USD 40.000 - 60.000; Vollzeit

Zusammenfassung

Whistle Express in Lebanon, TN is hiring an Assistant Site Manager to work with the Site Manager, developing the team and owning the guest experience. You will solve problems in real time and uphold site standards in a fast-paced outdoor setting.

You will lead onboarding, assist with scheduling, and promote unlimited wash memberships and other services to improve engagement and revenue. Prior supervisory experience is preferred.

Qualifikationen

• Prior supervisory experience preferred.
• Track record of owning outcomes and driving results.
• Comfortable in a fast-paced, outdoor work environment.

Aufgaben

• Develop and support the team, onboarding new members to align with values and procedures.
• Assist in scheduling to ensure proper staffing and fair workload.
• Promote unlimited wash memberships and other services to boost engagement and revenue.
• Greet guests, resolve concerns, and uphold guest experience standards.
• Monitor site operations, safety, and quality, reporting issues to leadership.

Kenntnisse

Team leadership

People development

Onboarding

Scheduling

Customer service

Upselling

Problem solving

Operations management

Jobbeschreibung

Whistle Express in Lebanon, TN is hiring an Assistant Site Manager to work with the Site Manager, developing the team and owning the guest experience. You will solve problems in real time and uphold site standards in a fast-paced outdoor setting.

You will lead onboarding, assist with scheduling, and promote unlimited wash memberships and other services to improve engagement and revenue. Prior supervisory experience is preferred.