Site Operations Lead – Safety, Service & People

Lazer Logistics; Springfield (MO); On-site; USD 60,000 - 90,000; Full time

Job summary

Lazer Logistics is seeking a Site Manager to lead safe, efficient operations at a customer site. You will drive service standards through strong people leadership, including training, hiring, mentoring, and enforcing safety and accountability.

The role focuses on building customer relationships, aligning logistics activities with partners, translating goals into execution, and developing high-performing teams that deliver excellent safety, service, and outcomes.

Responsibilities

• Provide feedback to the Regional Manager and Regional Director.
• Monitor performance metrics, develop process improvements, and resolve issues that impact service levels.
• Ensure equipment is in good working conditions and coordinate repairs with vendors.
• Ensure employees are held accountable for their safety standards and resolve maintenance issues.
• Train and manage drivers and site-level staff.
• Lead recruitment, hiring, team building, and mentoring of drivers and site-level staff.
• Attend customer meetings and build relationships with that customer.
• Coordinate logistics activities with internal/external customers.
• Ensure that all employees provide the highest level of service.
• Be a leader by example and live our overall purpose and core values. Foster communication, collaboration, diversity, inclusion, innovation and a productive team environment.
• Promote a business partner and ownership mindset to the team to prioritize customer service excellence, adoption and resilience to change and continuous improvement.
• Maintain up to date awareness of industry regulations and market trends to ensure compliance requirements and competitive presence/advantage.
• Other tasks that may be assigned.

Job description

Lazer Logistics is seeking a Site Manager to lead safe, efficient operations at a customer site. You will drive service standards through strong people leadership, including training, hiring, mentoring, and enforcing safety and accountability.

The role focuses on building customer relationships, aligning logistics activities with partners, translating goals into execution, and developing high-performing teams that deliver excellent safety, service, and outcomes.