Site Merchandising & Operations Specialist

180 Fabletics LLC; El Segundo (CA); Hybrid; USD 71,000 - 75,000; Full time

Benefits offered by this job

Hybrid Work Schedule

Healthcare Plans

401k

Annual Bonus Program

Equity Program

Employee Discounts

Job summary

Fabletics, Inc. in El Segundo, CA, seeks a Site Merchandising & Ops Specialist to own TOM launch setup, QA, and end-to-end sale configuration while maintaining pages and assets for cross-brand projects.

The role is execution-focused (about 80% operations, QA, and reporting) with 20% merchandising support, growing into broader site optimization and AI-driven workflows across time zones.

Qualifications

• Bachelor's degree preferred, or equivalent practical experience.
• 2-4 years of professional experience in ecommerce, site merchandising, or digital marketing, including prior experience owning launch setup or site QA
• Hands-on page building in a CMS such as Builder.io or Shopify, plus working knowledge of product tagging/tag tree structures
• Strong Data skills: reconciling data and general understanding of ecommerce KPIs
• General understanding of AI tools (e.g., Claude, ChatGPT)
• Highly organized and methodical, with strong attention to detail and a track record of catching errors before they ship
• Excellent written and verbal communication; able to work effectively cross-functionally
• Self-starter who is dependable, proactive, and comfortable asking questions
• Strong critical thinking; troubleshoots basic technical issues independently before escalating
• Able to manage multiple projects and deadlines at once in a fast-paced environment

Responsibilities

• Own monthly Turn of Month (TOM) launch setup and Promotions end to end, including sale configuration, pre-launch site QA walk-throughs, and post-launch checks
• Perform QA across site and app content to catch errors before they reach customers
• Lead asset automation and import processes, including copying assets across regions (e.g., US to CA)
• Partner closely with the Site Merchandising Coordinator, who owns product creation, categorization, and tagging, on launch handoffs: you build and QA and finalize live execution
• Build and maintain pages in Builder.io, including core category pages, seasonal shops, and campaign landing pages
• Support color story and new color drop launches, coordinating specs with Dev and Design ahead of launch and tracking performance after
• Support execution of cross-brand initiatives
• Launch and manage A/B tests; pull results, update the test tracker, and flag discrepancies or items that need attention
• Own recurring reporting pulls and weekly status reporting
• Maintain organized documentation and trackers for site optimization and cross-brand projects
• Coordinate with Data Analytics, Product, Dev, Design, and Site Merch stakeholders to keep projects on schedule
• Communicate clearly and asynchronously with partners across time zones, including offshore team members
• Proactively surface issues and opportunities to improve team processes and tooling, including AI-driven workflows

Skills

Ecommerce merchandising

Data analysis

Communication

AI tools familiarity

Education

Bachelor's degree preferred

Tools

Builder.io

Shopify

Heap

Tableau

Job description

Job Description

How Do You Fit In?

As the Site Merchandising & Ops Specialist, you are the operational engine behind the Scrubs site. You own monthly Turn of Month (TOM) launch setup and QA, keep site pages, products, and assets accurate, and run trackers and reporting that keep site optimization and cross-brand work on schedule. This is an execution-first role: roughly 80% operational execution, QA, and reporting, and roughly 20% merchandising support such as landing page builds, test readouts, and improvement recommendations. As you master the operational core, your scope grows into more site merchandising and optimization ownership growth path. To be successful, you are highly organized, proactive, and comfortable moving between several projects at once. You ask questions when you need to, you are dependable, and you use AI tools to work faster and more accurately. You flag problems before they happen. This position will report to the eCommerce Manager.

What You Will Do:

• Own monthly Turn of Month (TOM) launch setup and Promotions end to end, including sale configuration, pre-launch site QA walk-throughs, and post-launch checks
• Perform QA across site and app content to catch errors before they reach customers
• Lead asset automation and import processes, including copying assets across regions (e.g., US to CA)
• Partner closely with the Site Merchandising Coordinator, who owns product creation, categorization, and tagging, on launch handoffs: you build and QA and finalize live execution
• Build and maintain pages in Builder.io, including core category pages, seasonal shops, and campaign landing pages
• Support color story and new color drop launches, coordinating specs with Dev and Design ahead of launch and tracking performance after
• Support execution of cross-brand initiatives
• Launch and manage A/B tests; pull results, update the test tracker, and flag discrepancies or items that need attention
• Own recurring reporting pulls and weekly status reporting
• Maintain organized documentation and trackers for site optimization and cross-brand projects
• Coordinate with Data Analytics, Product, Dev, Design, and Site Merch stakeholders to keep projects on schedule
• Communicate clearly and asynchronously with partners across time zones, including offshore team members
• Proactively surface issues and opportunities to improve team processes and tooling, including AI-driven workflows

Nice to have, but we'll teach you:

• Experience with project management tools such as Asana
• Familiarity with data/analytics platforms such as Heap or Tableau
• Experience launching A/B tests or reading test results
• Experience in an acquisition- or membership-driven ecommerce business

What You Can Bring:

• Bachelor's degree preferred, or equivalent practical experience
• 2-4 years of professional experience in ecommerce, site merchandising, or digital marketing, including prior experience owning launch setup or site QA
• Hands-on page building in a CMS such as Builder.io or Shopify, plus working knowledge of product tagging/tag tree structures
• Strong Data skills: reconciling data and general understanding of ecommerce KPIs
• General understanding of AI tools (e.g., Claude, ChatGPT)
• Highly organized and methodical, with strong attention to detail and a track record of catching errors before they ship
• Excellent written and verbal communication; able to work effectively cross-functionally
• Self-starter who is dependable, proactive, and comfortable asking questions
• Strong critical thinking; troubleshoots basic technical issues independently before escalating
• Able to manage multiple projects and deadlines at once in a fast-paced environment

Where we are:

This role will be based in our El Segundo Headquarters

Compensation & Total Rewards:

• Hybrid Work Schedule*
• Discretionary Paid Time Off*
• Summer Fridays*
• Healthcare Plans
• Employee Discounts
• 401k
• Annual Bonus Program
• Equity Program*
• And More *Varied for retail, fulfillment and fully remote roles.

The annual base salary range for this position is from $71,000-$75,000. The range provided includes the base salary that Fabletics expects to pay for the role. Offered base salary will be dependent on factors including the scope and complexity of the role, candidate's related work experience, subject matter expertise and work location.

Fabletics, Inc. is an equal opportunity employer. We recruit, employ, compensate, develop, and promote regardless of race, national origin, religion, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, and other protected status as required by applicable.

At Fabletics, Inc., we champion a vibrant workplace culture that thrives on diversity law and do not tolerate discrimination or harassment. We are one team from many backgrounds, innovating through diversity of individuals, who are driven by passion for creating an inclusive space for all.

Fabletics has been recognized as a Great Place to Work for multiple consecutive years with a positive work environment where innovation is rewarded, female leadership is championed, diversity is celebrated, and work-life balance is encouraged. We attribute our success to a culture of innovation that spans across our global offices including our Corporate HQ in El Segundo, CA!

Diversity & Inclusion:

At Fabletics, we believe in creating a diverse, inclusive, and equitable environment. Fabletics believes it’s important that all our employees feel supported and empowered to be themselves, and we want to celebrate all of the amazing ways that our people bring different experiences to the table and make us better.

Fabletics Cares:

Our mission with Fabletics Cares is to Foster an authentically inclusive community by championing health and wellness for all.

Follow us on LinkedIn to check out the latest happenings at Fabletics, open job positions and connect with employees. Want a closer look at our company culture? Check out our Fabletics Careers Instagram to see employee spotlights, a look inside our office and fun company events.