Site Manager - HIM Operations

Johns Hopkins Medicine; Columbia (MD); On-site; USD 52,954 - 92,671; Full time

Job summary

Johns Hopkins Health System seeks a Site Manager, HIM Operations to provide daily operational leadership for the HIM Department across a multi-hospital environment. The role requires coordinating staff schedules, setting performance expectations, and ensuring timely turnaround of records.

The position will represent HIM at local leadership meetings, oversee Joint Commission and State Board surveys, and manage Scanning, ROI, Deficiency Management and Record Integrity Audits.

Qualifications

• Bachelor’s degree in Health Information Management preferred, or work experience equivalent to two years of HIM leadership experience, for one year of education experience, i.e. 8 years.
• RHIT Credential required. RHIA Credential preferred.
• Track 1: RHIA credential, with three years of progressive HIM experience.
• Track 2: RHIT credential, with five years of progressive HIM experience.

Responsibilities

• Assess work volumes and ensure staff schedules support turnaround time requirements and organizational performance expectations.
• Set employee performance expectations and monitor individual quality and productivity.
• Manage timekeeping and attendance.
• Serve as the HIM Representative at local hospital leadership meetings.
• Manage Joint Commission and State Board of Health surveys.
• Functional Manager for Scanning, Release of Information (ROI), Deficiency Management and Record Integrity Audits.
• Support HIM Operations compliance with federal and state regulations.

Skills

Leadership

Customer service

Collaboration

Regulatory compliance

Education

Bachelor's degree in Health Information Management

Job description

The Johns Hopkins Health System Corporation is a not-for-profit organization dedicated to providing the highest quality of care in the treatment and prevention of human illness. JHHS is an academically based health system consisting of: The Johns Hopkins Hospital, Johns Hopkins Bayview Medical Center, Johns Hopkins Howard County Medical Center, Suburban Hospital, Sibley Memorial Hospital, The Johns Hopkins All Children’s Health System, Johns Hopkins Community Physicians, The Johns Hopkins Medical Services Corporation and Johns Hopkins Medical Management Corporation.

The Site Manager, HIM Operations under the leadership of the Director of HIM Operations, is responsible for providing daily operational leadership for the HIM Department in one or more hospitals. The Manager will be responsible for the following: Assessing work volumes, and ensuring the staff schedule supports turnaround time requirements, and organizational performance expectations; Set employee performance expectations, and monitor individual quality and productivity; Manage timekeeping and attendance; Perform mid-year and annual performance appraisals. This position will serve as the HIM Representative at local hospital leadership meetings, will manage Joint Commission and State Board of health surveys, and will be the functional Manager for Scanning, Release of Information (ROI), Deficiency Management and Record Integrity Audits This position requires the knowledge and experience necessary to independently support HIM Operations in a hospital environment, while operating within a complex multihospital health system, through a shared services model. The Manager is responsible for compliance with all federal and state regulations as they apply to HIM operations, as well as Joint Commission Record of Care standards. The Manager will demonstrate strong customer service and collaboration skills.

The Site Manager, HIM Operations, will participate in the Enterprise Forms Management Committee, and support the goal of standardized forms across all hospitals. The Site Manager must understand the direct relationship of clinical forms, barcoding, and Document Types, to the Scanning Operation, to ensure alignment with that practice.

Education:

Bachelor’s degree in Health Information Management preferred, or work experience equivalent to two years of HIM leadership experience, for one year of education experience, i.e. 8 years.

Required Licensure Certification:

RHIT Credential required. RHIA Credential preferred.

Track 1: RHIA credential, with three years of progressive HIM experience.

Track 2: RHIT credential, with five years of progressive HIM experience.

Work Experience:

HIM Department Director experience in a hospital preferred, with the ability to independently manage Joint Commission and State Board of Health surveys, and represent HIM in local leadership meetings. Must demonstrate team-building experience, and process improvement concepts, to positively influence the work environment.

Salary Range: Minimum $38.44/visit - Maximum $67.27/visit. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility. In cases where the range is displayed as a $0 amount, salary discussions will occur during candidate screening calls, before any subsequent compensation discussion is held between the candidate and any hiring authority.

We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices.

Johns Hopkins Health System and its affiliates are drug-free workplace employers.