Site Manager, ABI Care Operations

Mental Health Association - Western MA; Wilbraham (MA); On-site; USD 30,000 - 31,000; Full time

Benefits offered by this job

Health Care Plan (Medical, Dental &amp

Retirement Plan (403B, IRA)

Paid Time Off (Vacation, Sick & B

Family Leave (Maternity, Paternity)

Long Term Disability

Shift differentials / 40hrs

Job summary

Mental Health Association - Western MA in Wilbraham is seeking a Site Manager to oversee daily operations at a designated site, ensuring high-quality service delivery for participants under the ABI division.

The role, reporting to the Program Coordinator, includes staffing, medication management, documentation, appointments, and safety. The organization offers 24/7 support services and opportunities for growth. Open shifts include Tue, Wed, Fri 12pm-8pm; Thu and Sat 9am-5pm (40hrs).

Qualifications

• Requires high school diploma or GED or equivalent.
• Experience with brain injuries, mental health challenges, or developmental disabilities is preferred.
• Ability to perform medication-related tasks and maintain accurate records.

Responsibilities

• Oversee site operations and staffing to maintain safety and service quality.
• Manage medication counts, ordering, documentation, and verification.
• Assist with hiring, onboarding, and training staff.
• Ensure accurate documentation of medications, goals, and incidents.
• Coordinate participant appointments and engagement in care activities.
• Maintain safe, supportive environment and report safety concerns.

Skills

Staff scheduling

Medication management

Budgeting / finances

Hiring & onboarding

Documentation

Communication

Education

High school diploma or GED

Job description

Mental Health Association - Western MA in Wilbraham is seeking a Site Manager to oversee daily operations at a designated site, ensuring high-quality service delivery for participants under the ABI division.

The role, reporting to the Program Coordinator, includes staffing, medication management, documentation, appointments, and safety. The organization offers 24/7 support services and opportunities for growth. Open shifts include Tue, Wed, Fri 12pm-8pm; Thu and Sat 9am-5pm (40hrs).