Site Manager

Virsono Hearing Center, Inc.; San Diego (CA); Hybrid; USD 95,000 - 130,000; Full time

Job summary

Virsono Hearing Center, Inc. seeks a Site Clinic Manager to oversee operations of multiple clinics, ensuring seamless integration and consistent patient care. You will lead on-site support teams and ensure alignment with the Virsono national brand across regions.

You will drive regional marketing strategies, cultivate physician referral programs, and coordinate with the remote Audiology team to support growth and high-quality hearing solutions including Earlens devices.

Qualifications

• Oversee day-to-day clinic operations and ensure consistency with Virsono brand.
• Lead hiring, training and professional development for regional staff.
• Coordinate marketing initiatives and physician referral programs.
• Maintain knowledge of hearing solutions offered by Virsono.

Responsibilities

• Oversight & Clinical Management: supervise operations across clinics to ensure efficiency and brand consistency.
• Team Management & Development: mentor on-site staff and align with remote audiology teams.
• Marketing & Product Knowledge: support regional marketing, budget and Earlens/hListening device awareness.
• Liaison with ENT Offices: act as primary contact and share patient feedback with clinics.

Skills

Operational leadership

Team management

Marketing strategy

Training & development

Liaison with partners

Tools

Earlens product knowledge

Job description

Description

The Site Clinic Manager for Virsono holds a strategic position overseeing the operations of one or more clinics within their assigned region. They manage and oversee the on-site support team within their assigned clinics. They are responsible for maintaining and ensuring each clinic's seamless integration and operations within their respective ENT partnerships. Furthermore, the Site Clinic Manager plays a pivotal role in driving marketing initiatives and establishing strong physician referral programs to promote Virsono and its services.

Requirements

Key Responsibilities:

• Oversight & Clinical Management:
  • Directly oversee day-to-day operations of Virsono clinics, ensuring consistency and efficiency across all sites and consistent with the Virsono national brand.
  • Implement and maintain standardized practices across all clinics under their purview.
  • Track and maintain weekly, monthly and quarterly forecasts and targets.
• Team Management & Development:
  • Lead, mentor, and provide direction to the On-site Clinic Support Staff across the region.
  • Foster a cohesive team environment across all clinics, promoting knowledge sharing and best practices.
  • Assist with the hiring, training, and professional development initiatives for staff in their region.
  • Ensure all team members are well-trained and updated on all hearing solutions offered at Virsono and deliver consistent patient care.
  • Coordinate with remote Audiology team, ensuring they have the resources and support needed to operate effectively.
• Marketing & Product Knowledge:
  • Assist with the development and implementation of effective marketing strategies to promote Virsono services, Earlens Hearing devices and acoustic hearing aids.
  • Manage the marketing budget for the region, ensuring a high return on investment as directed.
  • Stay updated on Earlens products and ensure this knowledge is disseminated across all clinics.
  • Engage in community outreach and develop robust physician referral programs to bolster the brand's presence in the community.
• Liaison with ENT Offices:
  • Establish strong relationships with ENT professionals
  • Address any concerns or inquiries from ENT offices and act as the primary point of contact.
  • Regularly update the ENT office about patient feedback, and other relevant details.
  • Coordinate, prepare and deliver the quarterly business review.