Site Manager

Opensity Solutions; New York (NY); On-site; USD 81,000 - 99,000; Full time

Job summary

Opensity Solutions is seeking a hands-on Site Manager to lead a team of five across Office Services, Hospitality, Workplace Services and Facilities onsite in New York. The role focuses on delivering a high-quality workplace experience while driving operational efficiency and team performance.

You will maintain a tour-ready environment, oversee reporting and metrics, and coach staff to ensure outstanding client service and proactive issue resolution in a fast-paced, client-facing setting.

Qualifications

• 5+ years of experience in Office Services or Workplace Operations.
• Experience in outsourced/managed services environments.
• Legal industry experience is a plus.
• Strong communication and client-facing skills.
• Proven ability to lead teams and manage multiple priorities.

Responsibilities

• Lead day-to-day site operations across Service lines.
• Ensure service excellence and meet client expectations.
• Build strong client relationships and act as a trusted contact.
• Identify and implement process improvements and service enhancements.
• Coach, develop, and manage team performance and engagement.

Skills

Office Operations

Outsourced services

Legal industry

Microsoft Office

Google Workspace

A/V tech

Tools

Microsoft Office

Google Workspace

A/V equipment

Job description

## Site ManagerApplyremote type: Onsitelocations: USA-New York-NYtime type: Full timeposted on: Posted Todayjob requisition id: R-01360Our mission is to provide modernized technology platforms, elevated technology support, and valuable insights, empowering our clients to excel in what they do best. **Site Manager – Workplace Services** **Location:** Onsite **Compensation:** Up to $90,000 annually (based on experience)**Overview**We’re looking for a hands-on **Site Manager** to lead a team of 5 across Office Services, Hospitality, Workplace Services, and Facilities. This role is responsible for delivering a high-quality, seamless workplace experience while driving operational efficiency and team performance.**What You’ll Do*** Lead day-to-day site operations across multiple service lines* Ensure service excellence, meeting client expectations and performance targets* Build strong client relationships and act as a trusted point of contact* Identify and implement process improvements and service enhancements* Maintain a polished, “tour-ready” environment at all times* Oversee reporting, compliance, and operational metrics* Coach, develop, and manage team performance, training, and engagement**What You Bring*** 5+ years of experience in Office Services or Workplace Operations* Experience in outsourced/managed services environments preferred* Legal industry experience is a plus* Proven ability to lead teams in a fast-paced, client-facing setting* Strong technical skills (Microsoft Office, Google Workspace, A/V)* Professional presence with excellent communication skills**What Sets You Apart*** Client-first mindset with strong relationship-building skills* Confident, solutions-oriented leader who follows through* Highly organized with strong attention to detail* Adaptable, proactive, and comfortable managing competing priorities**Why Join**This is a visible, high-impact role where you’ll influence both client experience and team performance. If you thrive in a dynamic environment and enjoy balancing operations, people leadership, and client engagement, this role offers the opportunity to make a meaningful impact.**#LI-KB1**