Law Firm Site Manager

Opensity Solutions; New York (NY); On-site; USD 72,000 - 88,000; Full time

Job summary

Opensity Solutions in New York is seeking a Site Manager to oversee daily operations at their on-site support services center. You will ensure exceptional client service, manage personnel, and serve as the principal liaison between Opensity and the client’s administration.

The ideal candidate will have prior management experience in a client service-oriented field and possess excellent communication skills. A strong commitment to quality and integrity is essential for this role.

Qualifications

• Previous management experience in a client service-oriented field.
• Ability to lift or move 40 lbs or greater.
• Detail-oriented with good verbal and written communication skills.

Responsibilities

• Oversee daily operations and ensure exceptional client service.
• Serve as the principal liaison between Opensity, clients, and site employees.
• Recruit, hire, train, and evaluate personnel assigned to the site.

Skills

Client service orientation

Detail-oriented

Excellent communication skills

Initiative

Education

High School Diploma or equivalent; Associate Degree preferred

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

## Law Firm Site ManagerApplyremote type: Onsitelocations: USA-New York-NYtime type: Full timeposted on: Posted Todayjob requisition id: R-00290Our mission is to provide modernized technology platforms, elevated technology support, and valuable insights, empowering our clients to excel in what they do best. # The Site Manager is responsible for overseeing the daily operations and ensuring exceptional client service at one of our on-site support services centers or client sites. In this pivotal role you will provide various administrative support which may include copy, print, mail, hospitality, facilities and receptionist services. If you thrive in a professional business environment and seek to join an organization with true career growth opportunities we invite you to apply to join our dynamic team.# **Essential Job Responsibilities*** Serves as the principal liaison between Opensity, the client’s administration and the site employees* Provides excellent client white glove customer service to all end-users at the site* Provides onsite leadership with the Opensity team, and encourages staff development in their careers* Continuously looks for opportunities to increase the efficiency of our on-site operations* Seeks opportunities to increase our capabilities and makes recommendations to the key contact* Demonstrates proficiency in explaining all products, services, turnaround times, delivery schedules and guarantees to the client* Recruits and interviews potential Opensity candidates for available positions at the site* Hires, trains, manages, and evaluates all personnel assigned to the site* Schedules personnel to ensure compliance with performance standards and makes sure contracted hours of operation are covered without incurring overtime* Compiles, collects, and reporting for all data necessary to provide the client with monthly management reports* Displays high ethical standard, integrity, work ethic, and loyalty* **Possesses excellent oral and written communication skills.*** **Capable of handling high volume and demanding client project environments****Qualifications & Requirements*** High School Diploma or equivalent; Associate Degree preferred* Previous management experience in a client service oriented field, preferably professional office services experience* Detail oriented with good verbal and written communication skills, with the ability to resolve complaints* Strong initiative required; ability to work independently with minimal direct supervision* Working knowledge of Microsoft products such as MS Word, Excel, and Outlook* Ability to lift or move 40 lbs. or greater* Ability to grasp, lift or carry packages on a standard wheeled cart with a load capacity of 75 lbs.* Ability to walk, bend, kneel, stand or sit for an extended period of timeThe Compensation range for this role is up to 80,000 USD per year and may be eligible for an annual bonus. Actual compensation within that range will be dependent upon the individual's location, skills, experience and qualifications.Opensity is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and employees and do not discriminate on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran or military status, or any other characteristic protected by applicable federal, state, or local law. Employment decisions at Opensity are based on qualifications, merit, and business needs. This policy applies to all aspects of employment, including recruitment, hiring, promotion, compensation, training, discipline, and termination. Opensity is committed to providing reasonable accommodations for qualified individuals with disabilities, for pregnancy related conditions, and for sincerely held religious beliefs, in accordance with applicable law. We do not tolerate retaliation against individuals who raise concerns or participate in an investigation related to equal employment opportunity.