Site Manager

Arizona Arthritis and Rheumatology Research, PLLC; Glendale (AZ); Presencial; USD 70.000 - 110.000; Jornada completa

Descripción de la vacante

Arizona Arthritis and Rheumatology Associates, P.C. is seeking a proactive Site Manager to lead clinical operations across departments, ensuring excellent patient care and efficient workflow.

The role oversees staffing, payroll processing, policy adherence, and performance development in a large multi-site practice. You will collaborate with senior leaders and physicians to optimize service delivery, drive revenue opportunities, and ensure compliance with clinic standards and regulations.

Formación

• Essential qualifications include strong planning, organization, and communication skills.
• Attention to detail, adaptability, and customer service orientation are required.
• Exemplary problem solving, judgment and decision-making abilities are expected.
• Commitment to confidentiality and integrity in a high-sensitivity healthcare setting.
• Ability to handle stress and maintain professional performance.

Responsabilidades

• Supervise patient care team and manage staffing levels, including time-off and coverage.
• Interview, hire, train, coach, evaluate, and counsel staff as needed.
• Collaborate with C-level staff and physicians to support advanced practitioners.
• Verify payroll information and monitor payroll costs to minimize overtime.
• Oversee staff development and maintain certifications and training records.
• Pursue opportunities for increased revenue and new service locations.
• Develop and implement operations policies in alignment with clinic goals.
• Prepare for site audits and review changes in standards.
• Manage procurement of drugs, supplies, and equipment, including maintenance contracts.
• Assist with departmental budgeting and enforce cost-control policies.

Conocimientos

Planning & Organizing

Communication

Attention to Detail

Adaptability

Customer Service

Problem Solving

Judgment

Decision Making

Confidentiality

Integrity

Stress Tolerance

Educación

Bachelor's degree or Associate degree in a related field

Medical Assistant Diploma or Certificate

Descripción del empleo

Description

Recently named one of Arizona’s Top Workplaces, Arizona Arthritis & Rheumatology Associates, P.C. is the largest private Rheumatology practice in the United States. The practice has over 51 providers, 11 sites and over 250 employees providing assessment and treatments for rheumatological, podiatric, and electromyography patients. Our providers work together to keep patients healthy, and are recognized for excellence in medicine and for being pioneers in new treatments, ably supported by our Research department.

Our vision is to provide the best Rheumatology care, anywhere and, to balance sustainable operation with the highest possible level of patient care.

We are a seeking an ambitious, friendly, positive, and compassionate Site Manger to join our Clinical Operations Team.

Our AARA Site Managers plans, coordinates, directs, and monitors the day-to-day activities of each medical department or section assigned, to assure that each area is providing excellent care to patients and customers. The Site Manager utilizes knowledge of best business practices and clinical practice experience to improve efficiency in clinic operations, while aligning with AARA’s policies, goals, and objectives.

Responsibilities

• Supervise patient care team and delegate job functions and assignments to ensure adequate staffing levels, making adjustments as necessary. Approve and coordinate time-off such as vacation, personal leave, etc. for all staff and coordinate coverage needs with other Site Managers to utilize all available staff.
• Interview, hire, train, monitor, evaluate, coach, counsel, discipline, and terminate assigned staff members as needed.
• Work with C-level employees and Physicians to facilitate oversight and support of any Advanced Practitioners (such as physician assistants, nurse practitioners, etc.), if applicable
• Verify, process and authorize payroll information for assigned staff, managing payroll costs with appropriate staffing levels in mind, while trying to keep overtime to a minimum.
• Actively oversee staff performance, to include development of staff by requiring ongoing training, guidance, and continuing education. Facilitate revision to staff job descriptions when necessary. Maintain documentation of current staff certifications, as applicable.
• Facilitate opportunities for increased revenue to include new services and/or additional locations.
• Develop, establish, and implement the department/section’s operations policies, working with Executives, Directors, Department Heads, Physicians, and Staff to ensure compliance and improve patient services in alignment with Clinic policies.
• Prepare for and review Site audits to ensure compliance with AARA standards. Participate in ongoing review of existing and proposed changes in standards.
• Maintain and control the ordering of drugs, supplies, and equipment as well as associated maintenance agreements to ensure the proper working conditions as needed for the operation of the section.

Assist with development of departmental budgets, and ensure budgetary compliance of areas within direct control. Develop, install, and monitor appropriate cost control policies to foster budget targets.

Learn more about AARA on our website at http://azarthritis.com

Requirements

Qualifications

Essential

• Medical Assistants Diploma or Certificate
• planning and organizing
• communication skills
• attention to detail
• adaptability
• customer service orientation
• problem solving
• judgment
• decision-making
• confidentiality
• integrity
• stress tolerance

Desirable

• Bachelor's degree or Associate degree in a related field strongly preferred
• Certified Medical Manager (CMM) or Certified Medical Practice Executive (CMPE) an advantage
• knowledge of accounting, data and administrative processes and principles
• knowledge of human resource management principles and practices
• knowledge of medical coding
• knowledge of medical issues and terminology
• knowledge of applicable regulations and state and federal laws
• computer skills including knowledge of relevant software
• relevant experience