Site Manager

ServiceNet Inc.; Deerfield (MA); On-site; USD 26,959 - 28,282; Full time

Benefits offered by this job

Dental insurance

Health insurance

Paid time off

Tuition assistance

401(k) plan

Life insurance

Long-term disability insurance

PSLF eligibility

Job summary

ServiceNet is seeking a compassionate Site Manager to oversee residential programs in South Deerfield, MA. You’ll supervise staff, coordinate daily resident supports, and ensure safety and well‑being, including medication administration when needed.

The role emphasizes building relationships with residents, families, and the community, with opportunities for growth, competitive benefits, and a supportive team committed to meaningful outcomes.

Qualifications

• Experience working with people who have developmental delays or brain injuries is required.
• Valid driver’s license with a good driving record is required.
• Basic computer skills are required.
• Physical ability to assist residents and maintain safety.
• MAP/ PABC/ First Aid training is a plus.

Responsibilities

• Build strong relationships by getting to know each resident and supporting their goals.
• Provide daily support with routines, meals, activities, and transportation as needed.
• Stay organized: track resident information, staff schedules, and complete paperwork.
• Lead and collaborate with Program Director to supervise and train staff and pursue resident-centered goals.

Skills

Basic computer skills

Valid driver's license

Education

MAP (Medication Administration Program) training

First Aid training

PABC training

Job description

Site Manager

Location: South Deerfield, MA

Salary: $19.57-$20.53 (Plus $2.00 differential when MAP Certified)

ServiceNet is seeking a compassionate, dedicated, and enthusiastic individual to join our team as a Program Site Manager. This is more than just a job—it’s a chance to make a profound difference in the lives of individuals with developmental disabilities or brain injuries, helping them find joy and fulfillment every day.

You will have the unique opportunity to empower people to reach their full potential. You’ll provide oversight and support, but most importantly, you’ll be someone who genuinely cares about the well‑being of each resident. Every day, you’ll have the chance to help people make meaningful connections and achieve their personal goals. You’ll be an important part of their journey to success and happiness.

Key Responsibilities:

• Build Strong Relationships: Get to know each resident personally, understand what makes them happy, and help them achieve their dreams. Support residents in building relationships with their family, friends, and community. Treat each resident with kindness, respect, and understanding, ensuring they feel valued.
• Provide Daily Support: Assist residents with their everyday routines, such as getting ready in the morning, cooking, cleaning, and enjoying recreational activities. Administer medications as needed, ensuring residents’ health and safety. Drive residents to appointments and fun activities using ServiceNet vehicles.
• Stay Organized and On Track: Keep track of important information about the residents to ensure their needs are met. Monitor staff schedules and help with shift planning. Complete paperwork, write shift notes, and attend meetings and trainings to stay connected with the team.
• Lead and Collaborate: Work closely with the Program Director to ensure everything runs smoothly in the home. Supervise and train staff members to make sure everyone is providing the best care possible. Collaborate with your team to create and work on goals that support each resident’s personal growth and progress.

Why You’ll Love Working Here:

• Make a Real Difference: You’ll help people find joy, independence, and a sense of belonging.
• Be Part of a Caring Team: Work alongside dedicated professionals who are passionate about making the world a better place.
• Personal Growth: Develop leadership and caregiving skills while contributing to something truly meaningful.

Qualifications:

• Experience working with people who have developmental delays or brain injuries.
• Valid driver’s license for at least six months and a good driving record.
• Basic computer skills.
• Physical ability to help residents and keep them safe.
• Training in MAP (Medication Administration Program), PABC, and/or First Aid is a plus.

Benefits:

• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off (PTO)
• Tuition assistance (tuition remission for eligible classes)
• 401(k) plan
• 401(k) matching403(b) retirement plan
• Life insurance
• Long‑term disability insurance
• Public Service Loan Forgiveness (PSLF) eligibility
• And much more

ServiceNet is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status.