Site Leader, SSD Field - Fixed (Fulfillment & Operations)

Amazon; Pasadena (TX); On-site; USD 150,000 - 202,000; Full time

Job summary

Amazon.com Services LLC in Pasadena, TX seeks a Site Leader to own budget, people development and operations goals for the fulfillment center. You will coach and mentor a team of Operations and Area Managers, drive performance and build leadership bench strength while maintaining a safe, customer-focused operation.

The role requires 7+ years in global supply chain or related fields, a Bachelor's or higher, and proven ability to lead Lean initiatives, safety programs, and cross-functional

Qualifications

• 7+ years of Global Supply Chain, Manufacturing, Production/Procurement, Distribution, Logistics or related operations experience.
• Experience leading operations teams and driving performance.
• Bachelor’s degree or higher required.

Responsibilities

• Drives Lean and quality initiatives to meet and exceed business plans.
• Oversees safety, quality, performance and customer experience for inbound or outbound ops.
• Sets expectations for Operations and Area Managers; measures performance and accountability.
• Leverages managers to source ideas and implement improvement plans.
• Collaborates with HR, Finance, Facilities and IT to secure resources.

Skills

Global Supply Chain

Operations Leadership

Education

Bachelor's degree

Advanced Degree

Job description

Job ID: 10489449 | Amazon.com Services LLC

Our Site Leader is responsible for all budgetary, people development and operations objectives. The Site Leader is responsible for all aspects of operation or functions at the site. Additional responsibilities include managing and leading a team of Operations and Area Managers, coaching and mentoring the team to ensure performance objectives are met, building positive employee relations and building leadership bench strength within the Fulfillment Center.

Key job responsibilities

• Drives creation of quality initiatives, process change initiatives and other Lean initiatives to enable their functional area and ultimately the FC to meet and exceed business plan.
• Responsible for the overall safety, quality and performance and customer experience of either Inbound or Outbound operations.
• Will set and clarify requirements and expectations for Operations and Area Managers. Measures performance, provides feedback, and holds Ops Managers accountable for their performance and the performance of their departments.
• Leverages the Operations and Area Managers by sourcing and nurturing ideas, and rolling them into the creation of improvement plans for the functional area.
• Takes proactive steps to ensure that best practices are shared across all departments, shifts and among the network.
• Works closely with support staff (HR, Finance, Facilities, Safety, IT and other Sr. Operations Managers) to build and secure support and resources for projects and initiatives in their area, as well as providing needed support and resources for other staff initiatives.

A day in the life

• Lift and move totes up to 49 pounds each
• Regular bending, lifting, stretching and reaching both below the waist and above the head
• Walking in the FC and around area with great frequency; facilities are over a quarter mile in length
• Continual standing and/or walking an average of 5 miles daily
• Ability to work in construction /distribution environments that may be noisy, unlit, unheated, not air-conditioned
• Able to access all areas of building (ascending and descending ladders, stairs, gangways safely and without limitation)

Basic Qualifications

• 7+ years of Global Supply Chain, Manufacturing, Production/Procurement, Distribution, Logistics or related environment/operations experience
• Bachelor's degree or Advanced Degree
• Experience in a Global Supply Chain, Manufacturing, Production/Procurement, Distribution, Logistics or related environment/operations

Preferred Qualifications

• Work flexible hours as business demands, including overnight, weekends and holidays
• Speak, write, and read fluently in Spanish

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, TX, Pasadena - 149,600.00 - 202,400.00 USD annually

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.