Site Leader, NAGFC

Amazon; Philadelphia (Philadelphia County); On-site; USD 135,000 - 183,000; Full time

Job summary

Amazon is seeking a Site Leader to drive budgetary, people development and operations objectives at the Fulfillment Center. You will lead a team of Operations and Area Managers, coach staff to meet performance goals and foster a strong leadership bench across the FC.

You will manage safety, quality and customer experience, set expectations, track performance, and work with cross-functional partners to secure resources for initiatives and improvements.

Qualifications

• Bachelor's degree or equivalent required.
• 7+ years direct management experience in manufacturing, production or distribution.
• Experience with performance metrics, process improvement and Lean techniques.
• Experience with full staffing lifecycle: interviewing, hiring, performance management, promotions and terminations.

Responsibilities

• Drive quality initiatives, process changes and Lean projects to meet business plans.
• Oversee safety, quality, performance and customer experience for Inbound/Outbound operations.
• Set clear expectations for Operations and Area Managers; measure performance and provide feedback.
• Leverage Managers to generate improvement ideas and implement action plans.
• Collaborate with HR, Finance, Facilities, Safety, IT to secure support for projects.

Skills

Leadership

Lean

Operations Mgmt

People development

Metrics

Education

Bachelor's degree or equivalent

MS degree in engineering or related field

Job description

Job ID: 10503281 | Amazon.com Services LLC

Our Site Leaders are responsible for all budgetary, people development and operations objectives. The Site Leader is responsible for all aspects of operation or functions at the site. Additional responsibilities include managing and leading a team of Operations and Area Managers, coaching and mentoring the team to ensure performance objectives are met, building positive employee relations and building leadership bench strength within the Fulfillment Center.

Responsibilities

• Drives creation of quality initiatives, process change initiatives and other Lean initiatives to enable their functional area and ultimately the FC to meet and exceed business plan.
• Responsible for the overall safety, quality and performance and customer experience of either Inbound or Outbound operations.
• Will set and clarify requirements and expectations for Operations and Area Managers. Measures performance, provides feedback, and holds Ops Managers accountable for their performance and the performance of their departments.
• Leverages the Operations and Area Managers by sourcing and nurturing ideas, and rolling them into the creation of improvement plans for the functional area.
• Takes proactive steps to ensure that best practices are shared across all departments, shifts and among the network.
• Works closely with support staff (HR, Finance, Facilities, Safety, IT and other Sr. Operations Managers) to build and secure support and resources for projects and initiatives in their area, as well as providing needed support and resources for other staff initiatives.

Additional Job Elements

• Lift and move totes up to 49 pounds each
• Regular bending, lifting, stretching and reaching both below the waist and above the head
• Walking in the FC and around area with great frequency; facilities are over a quarter mile in length
• Continual standing and/or walking an average of 5 miles daily
• Ability to work in construction /distribution environments that may be noisy, unlit, unheated, not air-conditioned
• Able to access all areas of building (ascending and descending ladders, stairs, gangways safely and without limitation)

Basic Qualifications

• Bachelor's degree or equivalent
• 7+ years direct management experience, including a salaried workforce, in a manufacturing, production or distribution environment
• Prior experience with performance metrics, process improvement and Lean techniques
• Experience with the full staffing lifecycle, including interviewing, hiring, performance management, promotions and terminations

Preferred Qualifications

• Ability to handle changing priorities and use good judgment in stressful situations Interest in long-term career development through assignments in multiple FCs across the nation Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
• Bachelor's degree or above in mechanical engineering, electrical engineering, material science, physics or equivalent, or a MS degree and experience implementing pragmatic operations solutions to solve problems such as the scheduling, routing, assignment, facility location, or lot-sizing problem

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, PA, Philadelphia - 135,000.00 - 182,700.00 USD annually

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.