Site Leader, NASC

Amazon; Memphis (TN); On-site; USD 135,000 - 182,700; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Sign-on payments

Restricted stock units (RSUs)

Job summary

Amazon is seeking a Site Leader in Memphis, TN, to oversee operational objectives, manage a team, and drive performance within the Fulfillment Center. The successful candidate will have extensive experience in operations management and a background in supply chain or manufacturing. Responsibilities include fostering employee relations, ensuring safety and quality, and leading process improvement initiatives. The role offers a competitive salary and benefits package, reinforcing Amazon's commitment to employee growth and well-being.

Qualifications

• 7+ years direct management experience in a manufacturing, production, or distribution environment.
• Experience in Global Supply Chain, Logistics or related operations.
• Flexibility to work weekends, nights, and holidays.

Responsibilities

• Manage and lead a team of Operations and Area Managers.
• Drive process change initiatives to meet business objectives.
• Ensure safety, quality, performance, and customer experience.

Skills

Leadership

Operations Management

People Development

Process Improvement

Safety Compliance

Budget Management

Communication

Education

Bachelor's degree or 2+ years of Amazon experience

Experience in Engineering, Operations, Business Administration or related field

Job description

Job ID: 10402372 | Amazon.com Services LLC

Our Site Leader is responsible for all budgetary, people development, and operational objectives at the site. The Site Leader will manage and lead a team of Operations and Area Managers, coach and mentor the team to ensure performance objectives are met, build positive employee relations and develop leadership bench strength within the Fulfillment Center.

Responsibilities

• Drive creation of quality initiatives, process change initiatives and other Lean initiatives to enable their functional area and ultimately the FC to meet and exceed the business plan.
• Responsible for overall safety, quality, performance and customer experience of either Inbound or Outbound operations.
• Set and clarify requirements and expectations for Operations and Area Managers. Measure performance, provide feedback, and hold Ops Managers accountable for their performance and the performance of their departments.
• Leverage the Operations and Area Managers by sourcing and nurturing ideas, and rolling them into the creation of improvement plans for the functional area.
• Take proactive steps to ensure that best practices are shared across all departments, shifts and among the network.
• Work closely with support staff (HR, Finance, Facilities, Safety, IT and other Sr. Operations Managers) to build and secure support and resources for projects and initiatives in their area, as well as providing needed support and resources for other staff initiatives.

Additional Job Elements

• Lift and move totes up to 49 pounds each
• Regular bending, lifting, stretching and reaching both below the waist and above the head
• Walking in the FC and around area with great frequency; facilities are over a quarter mile in length
• Continual standing and/or walking an average of 5 miles daily
• Ability to work in construction /distribution environments that may be noisy, unlit, unheated, not air‑conditioned
• Able to access all areas of building (ascending and descending ladders, stairs, gangways safely and without limitation)

Basic Qualifications

• Experience in a Global Supply Chain, Manufacturing, Production/Procurement, Distribution, Logistics or related environment/operations
• Bachelor's degree, or 2+ years of Amazon experience
• Experience with the full staffing lifecycle, including interviewing, hiring, performance management, promotions and terminations
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
• 7+ years direct management experience, including a salaried workforce, in a manufacturing, production or distribution environment

Preferred Qualifications

• Bachelor's degree or equivalent, or experience in Engineering, Operations, Business Administration, or a related field
• Experience leading large contingent workforce programs
• Experience working in fast paced environments, and managing workload even during times of stress, or escalated activity
• Experience hiring candidates, mentoring and developing employees in their careers

Equal Opportunity Employment

Amazon is an equal‑opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your recruiting partner.

Compensation and Benefits

Base salary range: USD $135,000.00 – $182,700.00 annually. Your Amazon package will include sign‑on payments and restricted stock units (RSUs). Final compensation will be determined based on experience, qualifications, and location. Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and optional Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

Location: Humble, TX, USA.