Site Leader & Guest Experience Champion

Tidal Wave Auto Spa; Cambridge (MN); Sur place; USD 80 000 - 100 000; Plein temps

Avantages offerts par ce poste

PTO

Health insurance

401(k)

Company holidays

Résumé du poste

Tidal Wave Auto Spa in Cambridge, MN is seeking a General Manager (Site Leader) to oversee daily operations, guest experience, and financial results. You will lead a team of 10–15 employees, recruit and train staff, and drive a culture of teamwork, safety, and service excellence.

The role combines hands-on operations with administrative duties, requires hands-on mechanical aptitude, and offers a strong compensation package including base pay, bonuses, and a profit-sharing program.

Qualifications

• 3+ years of customer & team facing leadership experience.
• Quick problem-solving and decision-making skills.
• Willingness to work on equipment and get hands dirty.
• Ability to be on your feet for long hours.
• Willingness to work in all weather conditions.
• Drug screen and background check required per state guidelines.

Responsabilités

• Lead a small team of 10-15 employees, while creating a culture that emphasizes teamwork and fun.
• Fast paced and structured work environment.
• Provide an exceptional guest experience through quality and friendly service.
• Perform limited admin work and quick checks on equipment.
• Attract, recruit, train, and develop employees at every position.
• Maintain a clean and organized facility, landscaping, and equipment rooms.

Connaissances

Leadership

Customer facing

Decision making

Description du poste

Tidal Wave Auto Spa in Cambridge, MN is seeking a General Manager (Site Leader) to oversee daily operations, guest experience, and financial results. You will lead a team of 10–15 employees, recruit and train staff, and drive a culture of teamwork, safety, and service excellence.

The role combines hands-on operations with administrative duties, requires hands-on mechanical aptitude, and offers a strong compensation package including base pay, bonuses, and a profit-sharing program.