Site Leader

Goshen Medical Center; Clinton (NC); On-site; USD 42,000 - 65,000; Full time

Job summary

Goshen Medical Center seeks a healthcare office administrator with strong interpersonal skills to manage scheduling, inventory, and staff coverage across departments. The role includes overseeing safety compliance, data reporting, and staff development.

Responsibilities include coordinating provider schedules, reviewing records for accuracy, and assisting the Regional Manager with coverage and performance improvements. Experience in healthcare administration is preferred.

Qualifications

• Must have strong interpersonal skills and pleasant personality.
• Ability to enter and extract data for reports.
• Must interpret and implement policies and procedures.
• Plan, coordinate and supervise office functions; train staff.
• Ensure OSHA compliance and safety measures.

Responsibilities

• Maintain all schedules for providers, clerical and staff for special programs.
• Maintain inventory, order supplies as needed.
• Assist Regional Manager with staff coverage and time off planning.
• Review records for accuracy; approve PTO and travel reimbursements.
• Ensure safety compliance and incident reporting (OSHA).
• Develop personal development plans and provide ongoing staff training.
• Assist with provider charting updates with Executive staff.
• Ensure cleanliness and maintenance of office equipment and facilities.
• Review audits and submit follow-up actions within 7 days.
• Lead teams to implement improvements and monitor performance.
• Conduct monthly staff meetings and performance evaluations.

Skills

Interpersonal skills

Policy interpretation

Data entry and reporting

Staff supervision

OSHA compliance

Education

Associate degree

Job description

I. BACKGROUND:

Associate degree preferred and two years’ experience in healthcare management or related field are preferred.

II. SKILLS:

Must have strong interpersonal skills, pleasant personality, integrity, discretion and the ability to work with all departments. Requires orientation to computer operations, ability to enter and extract data to utilize for reports. Must be able to interpret and implement policies and procedures. Must be able to plan, coordinate and supervise office functions, train employees for personal development, enhance patient flow, meet OSHA regulations, and develop maintenance and housekeeping regulations.

III. RESPONSIBILITIES:

• a. Maintain all schedules: providers, clinical, clerical and staff for special programs (such as P.A.P., outreach, etc.).
• b. Maintains inventory control and orders supplies as needed.
• c. Assist Regional Manager with coordinating and leaving time for all areas and help to arrange for coverage for staff and providers when necessary.
• d. Reviews all-time records for accuracy, controls overtime, approves PTO requests, and approves reimbursement for travel.
• e. Maintain Safety Compliance (OSHA):
  • i. OSHA Regulations
  • ii. Incident or accident reports (including Workman’s Compensation reports).
  • iii. Patient complaints resolution and documentation.
  • iv. Patient discharges (handled with assistance/approval of Med. Director).
• f. Create and manage Personal Development plans for the staff.
• g. Provide ongoing training to maintain quality, prevent errors and develop personal growth.
• h. Assist with provider charting updates with Executive staff.
• i. Ensures standards are met for order and cleanliness and maintain schedules for repairs, lawn care, building, floor care and office machines, including credit and debit machines.
• j. Review all audits and submit follow up action plan within 7 days to Regional Manager and Director of Operations.
• k. Monitor performance measures, participate in planning, and lead teams to implement actions for continuous improvement.
• l. Assist Regional Manager with conducting monthly staff meetings within 10 days following the site leader meeting
• m. Ensure that One on One, 30-45-90-day evaluations are completed for all new employees
• n. Fill out and meet with staff to discuss bonus rating
• o. All other duties assigned by Supervisor

Signature: _____________________________ Date: _______________