Job Title: Field Services Installation Site Lead Technician
Reports To: Regional Field Services Manager
FLSA Status: Hourly, Nonexempt
SUMMARY:
LogistiQ Integration Solutions is a fast-growing conveyor equipment supplier for customers in retail, ecommerce & distribution located in Port Clinton, Ohio. With deep roots in American ingenuity, LogistiQ has the experience of a 100-year-old company but operates much like a start-up with high energy and nimble speed.
ESSENTIAL DUTIES AND RESPONSIBILITIES
include the following: (Other duties may be assigned)
- Direct and manage the day-to-day activities of on-site mechanical and controls technicians, ensuring high-quality workmanship
- Act as the primary liaison between the on-site team and the Field Project Manager, ensuring clear communication and project alignment
- Ensure all installations and maintenance activities meet project specifications, safety regulations, and quality standards
- Supervise and coordinate the training and instruction of technicians, fostering a culture of continuous improvement and safety
- Oversee project schedule, making necessary adjustments to meet deadlines and reporting daily/weekly progress to the Field Project Manager
- Manage hours worked by the team to stay within the project’s scope and budget
- Troubleshoot and resolve on-site technical issues promptly
SUPERVISORY RESPONSIBILITIES:
- Plan and schedule project tasks in alignment with the milestone installation timeline(s), assigning responsibilities to ensure efficient completion of the project milestones
- Train and mentor team members in best practices for conveyor system installation and maintenance
- Maintain positive relationships with clients, contractors, and other stakeholders, ensuring a professional work environment
QUALIFICATIONS:
- High school diploma or equivalent; technical degree or certifications preferred
- Valid drivers license and driving record that facilitates automobiles insurance company policy
- 7+ years of experience in a supervisory role within the mechanical and electrical installation field, with a strong preference for those with conveyor industry experience
- Demonstrated leadership ability in managing field service teams and ensuring project success
- Proficiency in reading and interpreting technical drawings and schematics
- Excellent problem-solving, analytical, and decision-making skills
- Strong communication and interpersonal skills, capable of managing internal and external relationships effectively
- Advanced proficiency with Microsoft Office, project management software, and familiarity with Autodesk products, ERP, and CRM systems
- Willingness to travel to client sites frequently, up to 90%
LANGUAGE SKILLS:
- Must be fluent in reading and writing English, with the ability to read and interpret technical documents and communicate effectively with team members and clients. Understanding of Spanish is a plus.
COMPUTER SKILLS:
- Advanced proficiency in Microsoft Office products
- Adequate skill in navigating and working with the company’s ERP and CRM software
- Proficient typing skills are required
PHYSICAL DEMANDS:
- This role requires the ability to use hand and power tools, lift items up to 50 pounds, climb ladders, and operate fork and scissor lifts safely.
WORK ENVIRONMENT:
- Regular exposure to moving mechanical parts with a moderate noise level. Compliance with proper safety standards per OSHA regulations is mandatory.
NOTE:
This Job Description may be modified due to business necessity. LEWCO INC. will make reasonable accommodations regarding these duties, responsibilities, and qualifications in compliance with Federal and State disability laws.