Aftermarket Service Technician- Central Region

Logistiq; United States; Remote; USD 52,000 - 90,000; Full time

Job summary

LogistiQ Integration Solutions seeks an Aftermarket Service Technician to diagnose, service and maintain conveyor equipment at customer sites nationwide. You will perform mechanical and electrical installations, ensure on-time delivery, and work with the Field Services team.

This role requires travel, strong problem-solving and safe operations; you will support customers, document procedures, and contribute to continuous improvement.

Qualifications

• High school diploma or equivalent required, technical degree preferred.
• 3+ years of experience in mechanical and electrical installation, preferably in the conveyor industry.
• Knowledge of conveyor system design, installation, and maintenance.
• Ability to read and interpret technical drawings and schematics.
• Strong problem-solving and analytical skills.
• Ability to work independently and in a team environment.
• Excellent communication and interpersonal skills; including with customer and internal team.
• Ability to travel to client sites frequently.
• Must possess and maintain a valid driver’s license.
• Successful completion of 90-day probationary period

Responsibilities

• Perform preventative maintenance and emergency services on conveyor equipment and systems.
• Ensure compliance with safety regulations, quality standards, and project specifications.
• Troubleshoot and resolve technical issues related to installation and maintenance.
• Communicate project status, risks, and issues to the project manager.
• Collaborate with engineering, sales, and customer service to ensure project success.
• Maintain accurate project documentation and reports.
• Responsible for booking all travel to adhere to customer requirements
• Draft technical documents such as documenting new equipment, best practices, troubleshooting procedures.
• Be available for an “On Call” rotation, as needed.
• Perform other duties as assigned

Skills

Field service

Mechanical installation

Electrical installation

Troubleshooting

Travel

Education

High school diploma or equivalent

Technical degree preferred

Job description

Position

Technician Field Execution & Aftermarket Central Region

Location

REMOTE

Job Id

367

# of Openings

1

DEPARTMENT

Field Services

REPORTS TO

Aftermarket Supervisor

FLSA STATUS

Salary, Nonexempt

COMPANY OVERVIEW

LogistiQ Integration Solutions is a dynamic and rapidly growing conveyor system integrator dedicated to providing turn-key innovative solutions to the retail, e-commerce & distribution markets. In our 750,000 sq. ft. facility located in Port Clinton, Ohio, you will find a team of innovators dedicated to building solutions that solve our customers’ evolving needs.

At LogistiQ, our core values of integrity, innovation, accountability, and collaboration are the cornerstones of our success. Integrity is at the heart of everything we do, ensuring honesty and transparency in our actions. Innovation drives us to constantly seek creative solutions and push the boundaries of what's possible. Accountability means we take responsibility for our work and uphold the highest standards. Collaboration fuels our collective strength, bringing together diverse perspectives to achieve common goals. By embracing these values, we foster a culture that not only delivers exceptional results but also makes LogistiQ a great place to work.

JOB SUMMARY

The Aftermarket Service Technician is tasked with diagnosing, servicing and maintaining conveyor equipment for our customers. The ideal candidate will have experience in mechanical and electrical installation and service, strong problem-solving skills, and a proven track record in installing and servicing conveyor equipment. The Aftermarket Technician will be responsible for ensuring that all on-site installations are completed on time, within budget, and to the satisfaction of the client.

ESSENTIAL DUTIES & RESPONSIBILITIES

include the following:

• Perform preventative maintenance and emergency services on conveyor equipment and systems, including mechanical and electrical components.
• Ensure compliance with safety regulations, quality standards, and project specifications.
• Troubleshoot and resolve technical issues related to the installation and maintenance of conveyor systems.
• Communicate project status, risks, and issues to the project manager and internal teams.
• Collaborate with other departments such as engineering, sales, and customer service to ensure project success.
• Maintain accurate project documentation and reports.
• Responsible for booking all travel to adhere to customer requirements
• Draft technical documents such as documenting new equipment, best practices, troubleshooting procedures, etc.
• Ability to be in on an “On Call” rotation, as needed.
• Perform other duties as assigned

QUALIFICATIONS & REQUIREMENTS

• High school diploma or equivalent required, technical degree preferred.
• 3+ years of experience in mechanical and electrical installation, preferably in the conveyor industry.
• Knowledge of conveyor system design, installation, and maintenance.
• Ability to read and interpret technical drawings and schematics.
• Strong problem-solving and analytical skills.
• Ability to work independently and in a team environment.
• Excellent communication and interpersonal skills; including with customer and internal team.
• Ability to proactively identify issues and effectively communicate them to the customer or key stake holders.
• Willingness to travel to client sites frequently.
• Physical ability to work in a field installation environment, including the ability to lift and carry heavy equipment.
• Experience with basic hand and power tools.
• Must possess and maintain a valid driver’s license.
• Must possess and maintain documentation for air travel (such as a Passport or compliant Real ID).
• Successful completion of 90-day probationary period

LANGUAGE SKILLS

• Ability to read and interpret documents such as proposals, engineering drawings, specifications, and procedure manuals.
• Ability to draft routine reports and correspondence.
• Ability to communicate effectively with internal and external customers.
• Fluent in reading and writing English, understanding of Spanish is a plus.

COMPUTER SKILLS

• Must have proficiency with Microsoft Office products.
• Must have technical ability to use a mobile device such as a smartphone, tablet or laptop computer.

PHYSICAL DEMANDS

While performing the duties of this job, the employee is frequently required to stand, walk, and sit. They will be required to lift up to 75 pounds, push and pull. The employee will spend the majority of time on the job site, which may involve exposure to varying conditions and environments. Additional time will be spent using a computer, phone, and other technological devices.

WORK ENVIRONMENT

The work environment varies for this position, and the employee is exposed to moving mechanical parts and fumes or airborne particles. The noise level in the work environment is mixed, and the air temperature fluctuates with the seasonal weather. The environment is subject to change based on customer sites, facility layouts, and specific project requirements.

NOTE

This Job Description may be modified due to business necessity.

SIGNATURE

Employee signature indicates the employee’s understanding of the requirements, essential functions and duties of the position.