Site Janitorial Manager — 24/7 Ops & Client Relations

ABM industries; Baton Rouge (LA); On-site; USD 86,000 - 105,000; Full time

Job summary

ABM Industries is seeking a dynamic leader to own and oversee all contracted janitorial services at a building/campus for a high-profile Fortune 500 client. You will drive operations and administrative activities, ensuring cost control and service delivery excellence.

Ideal candidates will guide a diverse team with a can-do attitude, foster strong client partnerships through clear communication, and adapt quickly to change while delivering win-win outcomes for the client and ABM.

Qualifications

• Bachelor’s degree or equivalent military experience.
• 3-5 years of management experience required.
• Experience in facility services or building management is desired.
• Must have working knowledge of OSHA safety standards and regulations.
• Must maintain a valid State issued driver’s license.
• Experience in warehouse, distribution center or manufacturing environment is a plus.
• Excellent organizational skills and attention to detail.
• Ability to adjust work schedule as needed to support the operation.
• Solid business acumen and basic accounting principles.
• Proficient in Microsoft Office.
• Previous custodial experience required.
• Able to stand up to 10 hours per day.

Responsibilities

• Establishes and maintains strong client relationships.
• Main point of contact for multiple client departments; attends meetings.
• Provides leadership and support across a 24x7 operation.
• Promotes a strong safety culture and safe work environment.
• Plans, develops and assigns work schedules to ensure service delivery expectations are achieved.
• Performs daily quality control inspections to ensure quality standards are met or exceeded.
• Performs time studies to optimize operational tasks, schedules and staff allocation.
• Looks for opportunities to increase revenue by providing additional or periodic services to the client.
• Be aware of and be able to speak to all aspects of the operation for both the client and ABM management.
• Create and organize a system to ensure all paperwork, files and on-going issues are kept accurate and readily available.
• Proactively maintains and reports on account financials such as labor hours, supplies, expenses, billing, and forecasting foreseeable changes.
• Drives performance management in the areas of, but not limited to (performance reviews, setting clear job expectations, coaching and directing staff, and using disciplinary action when necessary).
• Partner with Human Resources for employee issues as well as interviewing, hiring and onboarding of new employees.
• Responsible to train and develop new and existing employees to defined quality standards.
• Gather required data and performance metrics for daily, weekly or monthly reports.
• Complies with client and internal ABM processes and policies.
• Perform other duties as assigned
• Job duties may be modified at any time

Skills

Management experience

Facility services

Building management

OSHA regulations

Driver's license

Custodial experience

Microsoft Office

Attention to detail

Organizational skills

Scheduling flexibility

Education

Bachelor’s degree or military experience

Tools

Microsoft Office

Job description

ABM Industries is seeking a dynamic leader to own and oversee all contracted janitorial services at a building/campus for a high-profile Fortune 500 client. You will drive operations and administrative activities, ensuring cost control and service delivery excellence.

Ideal candidates will guide a diverse team with a can-do attitude, foster strong client partnerships through clear communication, and adapt quickly to change while delivering win-win outcomes for the client and ABM.