Site IT Operations Lead (Manufacturing)

Flex; West Columbia (SC); On-site; USD 90,000 - 120,000; Full time

Job summary

Flex is seeking an IT Supervisor to lead a site IT team in Columbia, SC, ensuring reliable and secure information systems within budget. The role partners with operational managers to address present and future technology needs.

The successful candidate will oversee LAN/WAN, servers, AD, and virtualization, drive IT governance, and coordinate audits while developing staff and aligning IT with business goals.

Qualifications

• Typically requires a Bachelor's degree in Information Technology, Computer Science, or related field, or equivalent experience.
• Minimum of 5 years IT infrastructure experience, including at least 2 years in a lead or supervisory role.
• Experience in a manufacturing or production environment is preferred.
• Working knowledge of LAN/WAN networking, Windows Server, Active Directory, Microsoft 365, and virtualization or hybrid cloud environments.
• Experience with IT service management practices (ITIL preferred), ticketing systems, and SLA management.
• Familiarity with IT security controls, backup/recovery, and audit/compliance requirements.
• Relevant certifications such as ITIL, CompTIA (Network+, Security+), CCNA, or Microsoft certifications are preferred.
• Strong leadership, communication, and collaboration skills; ability to prioritize in a fast-paced environment.

Responsibilities

• Plan, prioritize, and manage IT support and maintenance activities to ensure reliable information systems.
• Direct daily department activities to maximize system availability and support business needs across the site's IT infrastructure.
• Oversee site IT infrastructure including LAN, WAN, telephony, server administration, desktop support, printers, and barcode scanners.
• Partner with managers to identify current and future information needs and define how systems should be installed and maintained.
• Research, evaluate, and recommend hardware and software products to improve information systems.
• Ensure integrity and security of enterprise data across hybrid cloud environments, complying with privacy and regulatory standards.
• Develop, implement, and monitor IT policies and controls for data accuracy and security.
• Enforce compliance with IT policies; guide day-to-day decision-making.
• Manage computer operations scheduling, backup, storage, and retrieval functions.
• Ensure software and license deployment aligns with Flex licensing strategies.
• Collaborate for audits and ensure readiness; recruit and coach team members.
• Implement HR strategies to recruit and retain qualified staff.

Skills

IT leadership

Windows Server

Active Directory

Microsoft 365

VMware

Azure

ITIL

Networking

Security

SLA management

Education

Bachelor's degree in IT

Tools

Ticketing systems

SLA monitoring

Backup and restore tooling

Cybersecurity tooling

Job description

Flex is seeking an IT Supervisor to lead a site IT team in Columbia, SC, ensuring reliable and secure information systems within budget. The role partners with operational managers to address present and future technology needs.

The successful candidate will oversee LAN/WAN, servers, AD, and virtualization, drive IT governance, and coordinate audits while developing staff and aligning IT with business goals.