Field Service Technician - Industrial & Laboratory Equipment

Minnesota Medical Specialists; Minneapolis (MN); Hybrid; USD 55,000 - 85,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Competitive salary

Dental insurance

Health insurance

Paid time off

Job summary

Minnesota Medical Specialists is seeking a Field Service Technician to install, service, maintain and repair biomedical systems and equipment, including lab, clinical, dental, therapeutic and diagnostic devices. The role emphasizes hardware, components, modules and circuit boards, with duties ranging from calibration to preventive maintenance.

Travel is required for most on-site repairs, with occasional overnight/multiday visits.

Qualifications

• Diagnose and repair biomedical equipment across mechanical, electrical, and diagnostic systems.
• Ability to read circuit diagrams and schematics; interpret electrical systems.
• Provide technical support to customers and end users, on-site or remotely.

Responsibilities

• Assemble, maintain, troubleshoot, align, and calibrate medical & laboratory equipment.
• Travel to perform on-site repairs; some overnight trips possible.
• Document work in digital CMMS and log times/materials.

Skills

Troubleshooting

Electrical & Mechanical aptitude

Customer communication

Problem solving

Remote support

Tools

CMMS

Equipment service software

Job description

Benefits

• 401(k)
• 401(k) matching
• Competitive salary
• Dental insurance
• Health insurance
• Paid time off

Minnesota Medical Specialists is seeking a Field Service Technician to install, service, maintain and repair biomedical systems and equipment. with an emphasis on durable, deployable and capital medical equipment, i.e., laboratory, clinical, dental, therapeutic, pneumatic, hydraulic, general, surgical, diagnostic and treatment equipment at the hardware, component, sub-assembly, module or circuit board level. Job entails maintaining, repairing and installing equipment of the following types: mechanical, electrical, diagnostic, controlling, monitoring and recording.

Duties & Requirements

• Assemble, maintain, troubleshoot, align, and calibrate medical & laboratory equipment.
• Able to work with various electrical, mechanical, hydraulic, steam, water and air systems.
• Able to read circuit diagrams and wiring schematics, working knowledge of electrical systems.
• Supervise and conduct preventive maintenance programs.
• Manage repair parts, maintain inventories, order replacement parts and equipment.
• Render technical advice and assistance as required.
• Provides customers and end users with product and technical support.
• Provides technical service/mechanical troubleshooting of equipment.
• Accurately document work conducted, and log times and materials for services on digital CMMS.

Skills, Knowledge and Abilities

• Work with and communicate with technical experts, healthcare professionals/managers, and OEM representatives.
• Travel required to perform most on-site repairs, occasional overnight/multiday visits possible.
• Must be self-directed with sound judgment and able to solve problems with minimal guidance, oversight or direct management.
• Respond promptly to customer inquiries and needs, both on-the-job and remotely.
• Communicate with customers to help them understand how to use, maintain and troubleshoot their products and devices.
• Complete, maintain, update, and process pertinent digital systems, paperwork and records.
• Solve problems, document procedures and formulate repair plans and maintenance strategies.
• Operate, control and maintain various biomedical test and calibration equipment.
• Requires proficiency in various digital systems (CMMS, word processing, equipment service software, etc.)

Flexible work from home options available.