Site Implementation Technician

Tompkins Robotics; Orlando (FL); On-site; USD 55,000 - 75,000; Full time

Job summary

Tompkins Robotics in Orlando, FL seeks a Site Implementation Technician to support the installation, dismantling and moving of turnkey robotic systems. You will be among the first teams representing Tompkins Robotics to the customer after project award, handling the mechanical and electrical assembly of the full system.

You will coordinate with project management, ensure safety compliance at client sites, translate drawings to on-site installation, and help develop field manuals and test plans.

Qualifications

• Minimum 5 years’ experience in mechanical and/or electrical field installations.
• Experience with transitioning complex systems to full operation.
• Willingness to travel extensively (2–4 weeks deployments).
• Ability to read schematics for mechanical and electrical drawings.
• Forklift, high-reach certifications preferred.
• Strong communication and customer-facing skills.
• Experience working with skilled trades (electricians, millwrights, riggers).
• Experience with Microsoft Word, Excel, and Project.
• Safety-minded with a customer-first attitude.

Responsibilities

• Support the mechanical installation of Tompkins Robotics systems to ensure project objectives are met.
• Adhere to safety regulations in Orlando and at client sites.
• Translate drawing details to physical installation of system components.
• Establish centerline using straightedge, chalk line, levels and transit.
• Assemble and install equipment using hand and power tools.
• Replace worn, damaged or defective parts as needed.
• Adjust clearances and alignment for optimal performance.
• Coordinate with onsite project management on objectives and schedule.
• Ensure project quality standards are met or exceeded.
• Assist with field installation manuals and test plans in the lab/customer sites.
• Travel as required for deployments; support packaging/shipping of materials.

Skills

Mechanical installation

Electrical installation

Reading schematics

Communication skills

Client-facing experience

Travel readiness

Team coordination

Education

Two-year vocational degree in Millwright applications or related field

Tools

AutoCAD basics

Microsoft Word

Microsoft Excel

Microsoft Project

IT hardware deployment

Job description

Site Implementation Technician

Group: Tompkins Robotics

Location: Orlando, FL

Position Type: Full Time | Exempt

The Site Implementation Technician will support the installation, dismantling and moving of turnkey Tompkins Robotics systems according to layout plans, blueprints or other drawings. As part of the installation team, you are one of the first teams representing Tompkins Robotics to the customer after project award. In this role you will be responsible for the mechanical and electrical assembly of the entire robotic system.

Responsibilities

• Support the mechanical installation of Tompkins Robotics systems to ensure project objectives are met
• Adhere to and support all safety regulations in Orlando and at client sites
• Ability to translate drawing details to physical installation of system components
• Establish centerline, using straightedge, chalk line, levels and transit
• Assemble and install equipment, using hand tools and power tools
• Replace worn, damaged or defective parts
• Adjust clearances and alignment of equipment to ensure optimal performance
• Assist with managing the receipt, inspection, security, and deployment of equipment and materials on site and in the Orlando Lab
• Coordinate with onsite Project Management to ensure project technical and schedule objectives are met
• Ensure project quality standards are met or exceeded
• Ensure successful system turnover from Tompkins Robotics to client
• Willingness and ability to take on any and all responsibilities necessary to ensure successful implementations
• Willingness and ability to accept additional responsibilities as required to ensure the successful evolution of Tompkins Robotics
• Ability to perform basic low voltage controls wiring
• Ability to direct an installation crew
• Ability to work with product development engineers on system design aspects and material requirements
• Ability to communicate field modifications to applications engineering to ensure accuracy of “as built” drawing set
• Ability to contribute to the development of field installation manuals
• Ability to develop test plans and activities required for test designs in the lab environment
• Ability to do field adjustments and changes to test systems and customer production systems
• Aid in packaging and shipping of materials to jobsites when in the Orlando office
• Aid in drawing packages with basic AutoCAD skills

Job Requirements

• Minimum 5 years’ experience in mechanical and/or electrical field installations
• Prior experience demonstrating Customer First attitude
• Experience with transitioning complex systems to full operation
• Willingness and ability to perform a verity of network IT hardware installations, not limited to PC, servers, UPS scanners and other IT hardware related items
• Prior experience working with skilled trades (i.e. electricians, millwrights, riggers)
• Experience using Microsoft Word, Excel, Microsoft Project knowledge
• Excellent verbal and written communication skills
• Ability to work with clients, management, and multidiscipline development teams
• Willingness and ability to travel extensively and spend up to 2-4 weeks deployed to a specific project site
• Willingness to work shift hours required to meet project schedule requirements
• Ability to read and understand schematics for mechanical and electrical drawings
• Ability to work in tight and elevated spaces
• In possession of or willingness to obtain forklift, high reach, certifications

Job Preferences

• 2-year Vocational degree in Millwright applications or another related field preferred
• Ability to deliver results for quick-turn projects with aggressive deadlines
• Experience in the conception of new product features and enhancements and the detail design, prototyping, field test, final design, commercialization and roll out of the same
• Knowledge of the Design Process and Installation/Integration Process
• Preferred experience using AutoCAD reviewer and add redline markups
• Possession of current or willingness to obtain a Passport (Highly preferred)

Tompkins Robotics, a business unit of Tompkins International, is focused on the robotic automation of distribution operations. Our primary system t-Sort consists of autonomous mobile robots that sort a wide range of items and parcels to consolidation points. tSort is the world’s first portable, automated material handling sortation system that is creating a huge paradigm shift in the supply chain and how the basic distribution function of order fulfillment is accomplished. We continue to expand this core system with complementary robotic systems to automate processes in fulfillment operations. Our systems maximize performance with mobile, scalable, flexible, and portable robotics solutions. We create profit and value for our clients, making them more agile and adaptable to the highly dynamic changes in the marketplace.