Site Host Lead (FT) - LOGE Alta Crystal

Schulte Hospitality Group; Enumclaw (WA); On-site; USD 36,000 - 45,000; Full time

Benefits offered by this job

Daily Pay

Free telemedicine access

401k plan with company match

Paid time off

Employee Assistance Program

Hotel discounts

Job summary

Schulte Hospitality Group is looking for a Site Host Lead at LOGE Camps in Enumclaw, WA. You will split time among the front desk, café, and retail, ensuring that our guests have a great experience. The position requires 2+ years in hospitality and excellent customer service skills.

We offer benefits such as daily pay, health insurance, and a 401k plan. Join our community that is passionate about the outdoors and creating memorable experiences for our guests.

Qualifications

• Must have or obtain a State Food Handler Card.
• Must have or obtain a State Alcohol Permit.
• Previous leadership experience is preferred.

Responsibilities

• Manage front desk, cafe, retail, and demo responsibilities.
• Ensure smooth check-in and check-out of guests.
• Train employees on safety guidelines.
• Assist with special events and group meetings.

Skills

Customer service skills

Verbal and written communication skills

Ability to learn and teach quickly

Dependable and trustworthy

Multi-tasking

Education

2+ years experience in hospitality

Fluency in English

Tools

Microsoft Office

POS software

Job description

LOGE Camps is inspired by the outdoor travel culture of the 70’s, creating destinations that have the relaxed energy of a road trip with friends. We believe community plays a huge role in people’s lives and their adventures, and we created LOGE Camps to be much more than just a place to stay the night.

Since our beginning in 2016, LOGE has grown to nine open Camps and more than a dozen in development — all near our favorite towns and trails. With a range of ways to stay - rooms, van hookups, tent spots, as well as group meeting spaces - LOGE inspires the best of the outdoors and community.

POSITION OVERVIEW

LOGE Alta Crystal is seeking a Site Host Lead for our LOGE Camps site in Enumclaw, WA

JOB DUTIES & RESPONSIBILITIES

• Split time between the front desk, cafe, retail, and demo responsibilities.
• Master the front desk management, POS, and demo rental software. Ensure smooth check-in and check-out of all guests.
• Make and serve cafe food and beverages and understand the rules and policies about food safety and the responsible service of alcohol.
• Help to create and implement inventory management and local vendor ordering procedures.
• Have a working knowledge of how to operate , deep clean, and repair cafe and rental equipment.
• Learn and become confident in the general specs of gear in the retail and rental shops.
• Be able to work opening and closing shifts, and to follow cash handling and tip distribution procedures.
• Take care of our guests and help answer their questions.
• Develop a thorough knowledge of room types and amenities, local recommendations and fun things to do in the area.
• Train fellow employees on safety guidelines and emergency procedures and be an active member of the crew member safety committee.
• Keep the front desk, cafe, retail, and demo areas neat and organized.
• Make sure all guest areas are clean, including public spaces.
• Assist with special events and group meetings, including setup of AV and sound equipment.
• Perform other duties or special projects as assigned.

SKILLS NEEDED

• A love for showing people a good time , with a deep sense of responsibility for every detail of the guest experience.
• Great customer service skills and a professional, friendly, low-drama attitude.
• Strong verbal and written communication skills and a team player mindset.
• An ability to learn new things quickly, and a willingness to teach others.
• A strong work ethic and a track record of being dependable and trustworthy.
• Be able to work in a fast-paced environment, and to keep on task, even when things get busy.
• Comfortable with multi-tasking, and the ability to make good judgement calls under pressure.

REQUIREMENTS

• 2+ years previous front desk, cafe, retail, and/or demo shop experience. Previous leadership experience preferred.
• Working knowledge of Microsoft Office, Google Products, hospitality software, and POS software
• Fluent in English. Bilingual a plus!
• Must have, or be able to obtain, a State Food Handler Card.
• Must have, or be able to obtain, a State Alcohol Permit.
• Site Host Lead is an active role, involving frequent bending, reaching overhead and squatting.
• Lifting, carrying, and placing objects weighing up to 30 lbs. without assistance .
• Pushing/pulling objects weighing up to 50 lbs. without assistance .
• Continual use of manual dexterity and gross motor skills with frequent use of bi-manual dexterity and fine motor skills.
• Remaining on your feet for extended periods of time.

COMPANY CULTURE

LOGE is made up of trail-wanderers, bikers, climbers, hammock-nappers, bbq -throwers, builders, and dreamers passionate about the outdoors, travel, philanthropy, and the environment. Our goal is to create unique lodging experiences in the center of great outdoor recreation hubs that give our guests a place to connect with others, try out new gear, and explore unfamiliar territory. We love to travel, we love the outdoors, and we believe community plays a huge role in both our lives and our adventures.

BENEFITS/ PERKS

• Work today, get paid today, with Daily Pay!
• Free telemedicine and virtual mental health care access for all crew members starting day one!
• Multiple health insurance and life insurance options
• 401k plan + company match
• Paid time off for eligible crew members
• Holiday pay/ paid holidays
• Employee Assistance Program
• Discounted hotel rooms
• Savings Marketplace discounts on event tickets, electronics, gym memberships + more!
• Brand Perks - Hotel discounts, outdoor life perks , and so much more!

*The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process.

* Schulte Hospitality Group is an Equal Opportunity Employer .

Learn more at www.logecamps.com | follow us and see what we’re all about! @logecamps