Housekeeping Associate

Spacious Skies Campgrounds; Monterey (TN); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

30% Employee Discount

10% Friends & Family Discount

LifeMart & LifeCare Discount Program

Referral Bonus Program

Campground Transfer Flexibility Consideration

Job summary

A growing outdoor hospitality brand in Tennessee is seeking a Housekeeping Associate to maintain cleanliness and organization in its campground facilities. The ideal candidate will provide exceptional guest service, assist with front desk tasks, and thrive in a fast-paced environment. Responsibilities include daily cleaning duties, guest interactions, and collaborating with various teams to enhance guest satisfaction. Applicants should have strong organizational skills, experience in customer service, and be ready to work flexible shifts. Join a passionate team dedicated to quality outdoor experiences.

Qualifications

• 1+ years of experience in customer service or hospitality preferred.
• Strong customer service attitude and professional demeanor.
• Knowledge of local attractions and outdoor activities is a plus.

Responsibilities

• Maintain cleanliness and organization of campground facilities.
• Assist with guest service and front desk support when needed.
• Handle guest inquiries and resolve issues promptly.

Skills

Strong organizational skills

Excellent communication

Attention to detail

Customer service

Leadership skills

Time management

Ability to lift 50 pounds

Bilingual (Spanish or French)

Education

High school diploma or equivalent

Tools

Campground management software

Microsoft Office

Job description

Spacious Skies Campgrounds is a fast-growing collection of campgrounds across the eastern United States, welcoming RVers, tent campers, cabin guests, and glampers from all walks of life. Since 2021, we’ve been redefining outdoor hospitality — earning recognition in Travel + Leisure, Women’s Day, MSN, Southern Living, and industry publications such as Woodall’s and RV Business.

We are passionate outdoor enthusiasts who believe camping is for everyone. Our partnerships with Black Folks Camp Too, LGBT Outdoors, Girl Camper, RVShare, and Latino Outdoors reflect our mission to create inclusive and welcoming experiences in the great outdoors.

If you take pride in creating clean, organized, guest-ready spaces and thrive in a fast-paced, people-first environment, we’d love to welcome you to the team!

About the Role

As a Housekeeping Associate at Spacious Skies Campgrounds, you are responsible for maintaining the cleanliness, organization, and overall presentation of our campground facilities, lodging, and camp store — while also assisting with guest service and front desk support when needed.

This is not just a cleaning position. It is a highly visible, guest-facing role that works closely with the General Manager, Maintenance, Grounds, Front Desk Crew, and other team members to ensure every guest enjoys a seamless and memorable stay.

You are one of the faces of the campground — a trusted team member who helps set the tone for guest satisfaction. This role requires strong organization, attention to detail, excellent communication skills, and a positive, can-do attitude.

Spacious Skies benefits from operating as a collective. While this position is based at one specific campground, opportunities may arise to participate in brand-wide initiatives or assist at sister properties. In some cases, this may include temporary travel to support operations at another campground.

What You’ll Do

Campground Cleanliness & Organization

• Handle daily, weekly, and monthly cleaning and stocking duties as requested by management
• Clean and tidy accommodations, bathhouses, camp store, and common areas to company standards within designated timeframes
• Ensure housekeeping projects do not interfere with guests’ enjoyment of facilities and amenities
• Maintain office equipment and supplies in good working condition
• Assist the General Manager with monthly cleaning supply ordering and inventory management
• Keep storage and housekeeping areas organized, stocked, and guest-ready

Guest Service & Team Support

• Maintain a high level of customer satisfaction and resolve issues or concerns effectively
• Handle guest inquiries, requests, and complaints promptly and professionally
• Assist with front desk operations as needed, including check-ins and check-outs
• Maintain strong communication with front desk, maintenance, and grounds teams to ensure a smooth guest experience
• Provide guidance and support to team members to foster a positive work environment
• Address issues in a timely and solutions-oriented fashion

What We’re Looking For

• Strong organizational skills and meticulous attention to detail
• Excellent prioritization and time management abilities
• 1+ years of experience in customer service, hospitality, or a related field preferred
• Proven ability to provide exceptional guest service
• Strong leadership and interpersonal communication skills
• Proficiency in campground management software and Microsoft Office (preferred)
• Ability to thrive in a fast-paced, multi-stimuli, guest-focused environment
• Ability to manage multiple projects, assignments, and responsibilities simultaneously
• Motivated by friendly and/or healthy competition
• Weekend, holiday, and varied shift availability required
• Knowledge of local attractions and outdoor activities is a plus
• Valid driver’s license and reliable transportation required
• Ability to lift 50 pounds
• Bilingual in Spanish or French is a major plus

Education & Experience

• High school diploma or equivalent required
• 1+ years of customer service experience preferred
• Strong customer service attitude and professional demeanor

Working Conditions

This is a hybrid role that may work at the front desk when needed. The Housekeeping Associate is primarily responsible for cleaning lodging, amenities, and the camp store, which requires working with cleaning chemicals and supplies.

The position involves repetitive tasks using housekeeping tools, cleaning equipment, computers, and other office machinery. You will interact frequently with guests and must maintain composure and professionalism at all times — even in busy or high-pressure situations.

Physical Requirements

• Standing, walking, and moving throughout the campground for extended periods
• Frequent bending, lifting, stretching, kneeling, and carrying supplies
• Ability to lift and carry up to 50 pounds
• Performing repetitive cleaning and stocking tasks safely and efficiently

Seasonal Incentives & Benefits

• 30% Employee Discount
• 10% Friends & Family Discount
• LifeMart & LifeCare Discount Program
• Referral Bonus Program
• Campground Transfer Flexibility Consideration

Why You’ll Love Working Here

At Spacious Skies, we’re more than a workplace — we’re a campground family. We celebrate wins, pitch in for each other, and show up every day with a “yes we can” spirit.

Here, your work directly impacts guest memories. Your attention to detail creates comfort. Your hospitality creates connection. And your teamwork helps us continue competing with — and outperforming — industry giants.

If you’re ready to bring positive energy, organization, and pride in your work to a growing outdoor hospitality brand, we can’t wait to meet you.

Spacious Skies Campgrounds is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, marital status, veteran status, or disability status.