Site Coverage Specialist, Inventory Services

vwr; Raritan (NJ); On-site; USD 39,000 - 42,000; Full time

Benefits offered by this job

Health & Wellness

Comprehensive Medical, Dental, and Vis

Time Off (PTO)

Company-paid holidays

401(k) retirement plan

Tuition assistance

Employee Stock Purchase Plan discount

Job summary

Avantor's Advanced Laboratory Services team is seeking a Site Services professional to support daily operations and coordinate procurement and inventory activities at our Raritan, NJ site.

You will collaborate with management to improve SOPs, training materials, and workflows while acting as a primary contact for customers and internal teams. Participation in travel to client sites may be required.

Qualifications

• High school diploma or GED required; Associate's or Bachelor's degree preferred.
• 3+ years of experience in inventory management, procurement, shipping/receiving, logistics, or related operations.
• Experience with inventory and procurement systems preferred.

Responsibilities

• Support all aspects of Site Services operations, ensuring daily activities are completed efficiently and accurately.
• Provide cross-functional coverage for Procurement, Inventory Coordinator, and GMP Coordinator responsibilities.
• Partner with management to develop and maintain SOPs, Scopes of Work, training materials, and other operational initiatives.
• Serve as a key contact for customers, including purchasing, facilities, and plant leadership teams, to support procurement of laboratory supplies and materials.
• Travel to customer locations onsite as needed to support business operations.
• Coordinate weekly shipping and receiving activities with multiple customer partners.
• Prepare and assemble Day 10 kits and labeling materials as required.
• Perform additional duties and special projects as assigned.

Skills

Customer service

Communication

Relationship-building

Microsoft Office

Inventory management

Procurement

Multitasking

Attention to detail

Safety compliance

Education

High school diploma or GED

Associate's or Bachelor's degree in Business or Science

Tools

ESS

Citrix

Ariba

SAP

JD Edwards

UPS

FedEx

StockTracker

ChemSW

Job description

The Opportunity

In this role, you will report to the Territory Area Manager and will work closely with the Avantor's Advanced Laboratory Services professionals to serve our customers by performing customized, mission-based lab work and research protocols that help return time back to science.

Location: Raritan, NJ

Schedule: Monday-Friday, 7:30 AM - 4:00 PM. Flexibility is required, as occasional coverage may be needed for shifts between 6:30 AM and 10:30 PM.

Hourly Pay Range: $28.63 - $30.28

Benefits

• Health & Wellness
• Comprehensive Medical, Dental, and Vision coverage
• Wellness programs
• Eligible for medical coverage starting Day 1
• Time Off
• Paid Time Off (PTO)
• Company-paid holidays
• Choice holidays
• Financial Well-Being
• Flexible Spending Account (FSA) and Health Savings Account (HSA)
• Commuter benefits
• 401(k) retirement plan
• Tuition assistance
• Employee Stock Purchase Plan discount

What we're looking for

Education & Experience

• High school diploma or GED required; Associate's or Bachelor's degree in Business, Science, or a related field preferred.
• 3+ years of experience in inventory management, procurement, shipping/receiving, logistics, or a related operational environment.
• Experience with inventory and procurement systems preferred.
• Prior experience with VWR products and services is a plus.

Certifications & Licenses

• IATA, DOT, OSHA Right-to-Know, or IMDG training preferred.
• Forklift and/or HAZWOPER certification preferred.
• Valid driver's license required; CDL is a plus.

Skills & Qualifications

• Strong customer service, communication, and relationship-building skills.
• Proficiency in Microsoft Office and computer-based systems.
• Working knowledge of inventory management and procurement processes.
• Ability to work independently, manage multiple priorities, and adapt to changing business needs.
• Strong attention to detail and organizational skills.
• Commitment to safety, quality, and compliance with site procedures and protocols.
• Ability to meet customer requirements, including background checks, safety training, security clearances, and medical screenings as applicable.

Preferred Qualifications

• Experience supporting GMP, GLP, or other regulated laboratory environments.
• Cross-referencing, inside sales, or materials management experience.
• OSHA Safety Training, Facilities Maintenance Certification, or other relevant technical certifications.

How you will thrive and create an impact

Avantor's Advanced Laboratory Services team is a crucial part of the Avantor Services group serving over 500 customers in biopharma, pharmaceutical, educational, industrial, and high-tech industries with customizable, flexible solutions and end-to-end laboratory operations support. In this role you will:

• Support all aspects of Site Services operations, ensuring daily activities are completed efficiently and accurately.
• Provide cross-functional coverage for Procurement, Inventory Coordinator, and GMP Coordinator responsibilities.
• Partner closely with management to develop and maintain Standard Operating Procedures (SOPs), Scopes of Work, training materials, and other operational initiatives.
• Serve as a key point of contact for customers, including purchasing, facilities, and plant leadership teams, to support the procurement of laboratory supplies and materials.
• Utilize a variety of systems and applications, including ESS, Citrix, Ariba, SAP, JD Edwards, UPS, FedEx, StockTracker, ChemSW, and other customer-specific platforms.
• Train and support team members on VWR service offerings and operational processes.
• Provide advanced support, including customer service issue resolution, credit/rebill processing, and invoice reconciliation.
• Track, maintain, and enhance quality metrics and key performance indicators (KPIs) to support operational excellence.
• Manage expense-related budgets and reporting activities.
• Identify and implement process improvements that drive service efficiencies and enhance the customer experience.
• Travel to customer locations onsite as needed to support business operations.
• Prepare and assemble Day 10 kits and labeling materials as required.
• Coordinate weekly shipping and receiving activities with multiple customer partners.
• Perform additional duties and special projects as assigned.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position.

Avantor is proud to be an equal opportunity employer.

Why Avantor?

Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science.

The work we do changes people's lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the a