Site Coordinator II

Blue-Ridge-Health; Brookdale (NC); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability coverage

403(b) retirement with company match

9 paid holidays

PTO & Personal days

Job summary

Blue Ridge Health is seeking a Site Coordinator II to manage patient care schedules and improve clinic efficiency. You will supervise staff and coordinate day-to-day operations under the Practice Manager or Director of Practice Operations.

Responsibilities include organizing workflows, assisting with patient check-ins, and maintaining accurate documentation in EMR. The role requires clinical knowledge, 2 years in outpatient care, and preferred licensure (LPN/RN) with medical terminology

Qualifications

• High school diploma or equivalent.
• Bachelor's in Business or Health Care Administration or related field preferred.
• LPN or RN license preferred in-state NC.
• Medical Assistant Certification or Registered Medical Assistant; CNA with experience may qualify.
• Knowledge of medical terminology.
• Two years’ experience in outpatient medical practice setting required.
• Bilingual preferred; not required; provide language support as needed.

Responsibilities

• Manage multiple patient care schedules and deliver excellent customer service.
• Provide staff supervision to ensure efficient patient flow and clinic operations.
• Assist with routine clinic tasks: supplies, forms, instrument inventory, equipment, and biohazard disposal.
• Support procedures with providers: set up rooms, educate patients, complete paperwork.
• Document patient information in the medical record, including med reconciliation and health histories.
• Provide administrative support for clinic tasks and provider team.
• Review charts and retrieve needed info from physicians or pharmacies to complete records.
• Document in EMR and tracking logs; maintain logs for equipment.

Skills

Customer service

Staff supervision

Time management

Bilingual (preferred)

Education

High school diploma or equivalent

Bachelor's in Business or Health Care Administration

Tools

EMR systems

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Management Hendersonville, NC, US

30+ days ago Requisition ID: 1774

Blue Ridge Health is currently seeking a Site Coordinator II to be part of our Clinical Team.

What We Offer You:

• A competitive benefits plan, including Medical, Dental and Vision


• Company sponsored life insurance and short and long-term disability coverage


• 403(b) retirement account with company matching


• 9 paid holidays per year


• PTO and Personal Day accrual, starting day 1 - (We value a work-life balance!)

What You'll Do:

The Site Coordinator II is responsible for managing multiple patient care schedules, delivering excellent customer service, and providing support staff supervision to ensure the highest degree of efficiency in patient care and patient flow at BRH clinic locations. The Site Coordinator II also coordinates day-to-day clinic operations at assigned clinic/practice locations under the supervision of the Practice Manager or Director of Practice Operations. Responsibilities include:

• Responsible for effectively organizing and/or prioritizing work to assist with efficient patient flow in the clinic.


• Assists in the completion of routine clinic tasks. Ensures consistency in maintaining: stock supplies, forms, sterile instrument inventory, equipment, appropriate exam room inventory and set-up, appropriate disposal of biohazard material, etc. Timing and assignment of tasks determined by practice Management Staff at clinic location.


• Follows protocols and performs accurate and thorough work-ups and check-ins of all patients.


• Assists with procedures with the providers including setting up treatment rooms, patient education, and completion of appropriate paperwork


• Appropriately documents patient information in patient record-including but not limited to medication reconciliation and updated health histories.


• Responsible for providing administrative support for clinic tasks and provider team.


• Reviews charts prior to appointments and retrieves any needed information from physicians, pharmacies, or other agencies to complete the patient record


• Completes appropriate and timely documentation in the electronic medical record and any other applicable forms/tracking logs, etc.


• Maintains maintenance and control logs on medical and storage equipment.


• Enhances clinic operations by assisting other staff/departments when time and workload permits, at the direction of the clinic Practice Management staff.


• Responsible for completion of clinical work and assigned tasks related to patient care.


• Performs CLIA-waived laboratory testing, EKG’s, injections, and other treatments per physician/midlevel orders, as applicable per discipline and documented competence.


• Gives patient instructions/education to patients as directed by medical provider.

What We're Looking For:

• High school diploma or equivalent required.


• Bachelors in Business or Health Care Administration or related field, preferred


• Specific Certification/Licensure Requirements include:
  LPN or RN (preferred): Licensed Practical Nurse or Registered Nurse currently licensed to practice in state of North Carolina
  MA: Medical Assistant Certification or Registered Medical Assistant. May also have CNA certification with at least one year clinical experience working as a medical assistant


• Knowledge of medical terminology


• Two years’ experience working in an outpatient medical practice setting required.


• Bilingual preferred, but not required. If bilingual, provides language support services, as requested, based on patient and clinic needs.


• Excellent working knowledge of computer systems, with Electronic Medical Record experience required.

About Blue Ridge Health:

At Blue Ridge Health our mission is to improve Health, inspire Hope, and advance Healing through access to Compassionate, Affordable, and Quality Care. We are seeking individuals with a passion for creating an exceptional patient and client care experience to join our team! We are a nonprofit system of Federally Qualified Health Centers (FQHCs) that works closely with communities to meet the ever-changing medical and behavioral healthcare needs of individuals throughout WNC.

We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.