Site Coordinator - Dental

Blue Ridge Community Health Services, Inc.; Hendersonville (NC); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical, Dental and Vision

Life insurance

Disability coverage

403(b) retirement plan with company‑m​

9 paid holidays

PTO and Personal Day accrual

Job summary

Blue Ridge Health is seeking a Site Coordinator to join our Dental Team in Hendersonville, NC. The role focuses on managing patient care schedules, delivering excellent customer service, and supervising support staff to maintain efficient patient flow at BRH clinic locations.

Responsibilities include assisting with routine tasks, ensuring inventory and equipment readiness, documenting in EMR, and supporting care team with visits and follow-up. Evening/weekend hours may be required.

Qualifications

• High school diploma or equivalent required.
• Bachelor’s degree in Business or Health Care Administration or related field preferred.
• If Dental Assistant, certification preferred.
• Knowledge of dental terminology.
• Two years’ experience in an outpatient dental practice setting required.
• Bilingual preferred, but not required; if bilingual, language support as needed.

Responsibilities

• Manage patient care schedules and ensure efficient patient flow at BRH clinic locations.
• Assist in routine clinic tasks and maintain stock, forms, instrument inventory and equipment.
• Set up treatment rooms and assist with procedures with providers.
• Document patient information in EMR, including medication reconciliation and updated health histories.
• Work scheduled hours, including night or weekend shifts per site hours.
• Participate in pre-visit planning and structured communication with the care team.
• Review charts and retrieve needed information from physicians, pharmacies, or other agencies.
• Handle pharmacy refill requests and related paperwork as directed by staff.

Skills

Customer service

Bilingual (preferred)

EMR experience

Dental terminology

Education

High school diploma or equivalent

Bachelor’s in Business or Health Care Administration

Tools

Electronic Medical Records (EMR)

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Technical Hendersonville, NC, US

4 days ago Requisition ID: 1794

Blue Ridge Health is currently seeking a Site Coordinator to be part of our Dental Team.

What We Offer You:

• A competitive benefits plan, including Medical, Dental and Vision
• Company sponsored life insurance and short and long-term disability coverage
• 403(b) retirement account with company matching
• 9 paid holidays per year
• PTO and Personal Day accrual, starting day 1 - (We value a work-life balance!)

What You'll Do:

The Site Coordinator is responsible for managing patient care schedules, delivering excellent customer service, and providing support staff supervision to ensure the highest degree of efficiency in patient care and patient flow at BRH clinic locations. Responsibilities include:

Assists in the completion of routine clinic tasks. Ensures consistency in maintaining: stock supplies, forms, sterile instrument inventory, equipment, appropriate exam room inventory and set-up, appropriate disposal of biohazard material, etc. Timing and assignment of tasks determined by

Practice Management Staff at clinic location.

Follows protocols and performs accurate and thorough work-ups and check-ins of all patients.

Assists with procedures with the providers including setting up treatment rooms, patient education, and completion of appropriate paperwork

Appropriately documents patient information in patient record-including but not limited to medication reconciliation and updated health histories.

Works assigned schedule, including night clinic or weekend hours, per clinic site hours of operation.

Participates in pre-visit planning including structured communication with care team.

Reviews charts prior to appointments and retrieves any needed information from physicians, pharmacies, or other agencies to complete the patient record

Assists with pharmacy refill requests, patient call backs, and other patient care related paperwork as directed by providers or nursing staff.

Completes appropriate and timely documentation in the electronic medical record and any other applicable forms/tracking logs, etc.

Maintains maintenance and control logs on medical and storage equipment.

Ensures that referrals to outside specialty providers, radiology, labs, and patient hospitalizations are tracked and follow-up is completed in a timely manner.

What We’re Looking For:

• High school diploma or equivalent required.
• Bachelors in Business or Health Care Administration or related field, preferred
• If Dental Assistant, certification is preferred.
• Knowledge of dental terminology
• Two years’ experience working in an outpatient dental practice setting required.
• Bilingual preferred, but not required. If bilingual, provides language support services, as requested, based on patient and clinic needs.
• Excellent working knowledge of computer systems, with Electronic Medical Record experience required.

About Blue Ridge Health:

At Blue Ridge Health our mission is to improve Health, inspire Hope, and advance Healing through access to Compassionate, Affordable, and Quality Care. We are seeking individuals with a passion for creating an exceptional patient and client care experience to join our team! We are a nonprofit system of Federally Qualified Health Centers (FQHCs) that works closely with communities to meet the ever-changing medical and behavioral healthcare needs of individuals throughout WNC.

We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.