Site Automation Lead - Robotics Ops & Deployment Equity

Fulfil-Solutions; Gresham (OR); On-site; USD 55,000 - 57,000; Full time

Benefits offered by this job

Equity

Full benefits

Open schedule flexibility

Job summary

Fulfil is hiring a Site Automation Lead for on-site operations in Gresham, Oregon. This role bridges partner operations, maintenance, and Fulfil engineering to ensure safe, high-performance robotic automation systems.

As a salaried, full-time position, you will drive deployments from bring-up through production, with equity and comprehensive benefits. Open availability is preferred for this pre-launch and deployment phase.

Qualifications

• Experience in robotics, automation, industrial equipment, technical field support, or similar environments.
• Strong mechanical/electrical aptitude and comfort working hands-on with hardware.
• Safety first mentality, adhering to OSHA guidelines while prioritizing a safe work environment.
• Clear communicator with ability to explain complex system behavior simply.
• Calm, detail-oriented decision-maker who performs well under pressure.
• Comfortable using dashboards, logs, and diagnostic tools.
• Reliable, self-motivated, and able to operate with a high degree of ownership.
• Flexible schedule — open availability preferred.

Responsibilities

• Monitor daytime performance and health checks of Fulfil’s robotic automation systems.
• Perform Tier-1 troubleshooting; triage issues and complete minor interventions, supporting investigations.
• Document issues clearly and hand off higher-complexity work to maintenance.
• Act as on-call escalation point for partner teams and make real-time uptime/safety decisions.
• Track reliability metrics and contribute toward uptime goals.
• Ensure a safe operating environment through routine audits and adherence to procedures.
• Provide second-level escalation and step into Site Lead if needed.
• Communicate system behaviors to robotics/firmware/software/product engineering teams.
• Participate in testing, validation, and rollout of new features and hardware.
• Contribute to root-cause investigations and feedback to engineering.
• Refine operating procedures and support continuous improvement initiatives.
• Train partner operators on best practices for system interaction and safety.

Job description

Fulfil is hiring a Site Automation Lead for on-site operations in Gresham, Oregon. This role bridges partner operations, maintenance, and Fulfil engineering to ensure safe, high-performance robotic automation systems.

As a salaried, full-time position, you will drive deployments from bring-up through production, with equity and comprehensive benefits. Open availability is preferred for this pre-launch and deployment phase.