Site Account Manager - Security Leader in NYC

Harvard Maintenance, Inc.; New York (NY); On-site; USD 40,000 - 57,000; Full time

Job summary

Harvard Protection Services in Manhattan is seeking a Site Supervisor to lead security personnel and manage daily operations for a single client account. The role requires a valid security guard license and relevant security experience, with a Monday–Friday 7am–3pm schedule in US-NY-Manhattan.

The position emphasizes strong leadership, staff development, and adherence to contract requirements, with potential for ongoing emergency response and regulatory compliance duties.

Qualifications

• State or municipality mandated security officer licenses.
• 3–5 years civilian law enforcement or private/corporate security experience or military experience with favorable discharge.
• Must have a security guard license or be able to obtain one within an acceptable period.
• Strong interpersonal communication skills.
• Excellent time management and problem-solving abilities.
• Good computer skills including Microsoft Office.
• Experience with scheduling software is a plus.

Responsibilities

• Provide leadership and manage security personnel to meet contract requirements.
• Schedule, overtime management, review daily logs and incident reports, and staff training.
• Monitor staff performance and conduct evaluations, disciplinary actions, and scheduling.
• Maintain accurate timekeeping records for staff.
• Respond promptly to emergencies and coordinate with appropriate authorities.
• Follow emergency procedures and ensure business continuity support.
• Maintain 24/7 availability for the assigned account.
• Oversee business continuity and regulatory compliance for the client.
• Lead procurement of uniforms and equipment as needed.
• Establish relationships with local, state, and federal law enforcement.

Skills

Security guard license

Interpersonal communication

Time management

Microsoft Office

Scheduling software

Education

Advanced education degree

Criminal Justice degree or related

Job description

Harvard Protection Services in Manhattan is seeking a Site Supervisor to lead security personnel and manage daily operations for a single client account. The role requires a valid security guard license and relevant security experience, with a Monday–Friday 7am–3pm schedule in US-NY-Manhattan.

The position emphasizes strong leadership, staff development, and adherence to contract requirements, with potential for ongoing emergency response and regulatory compliance duties.