SIS Systems Administrator I — Hybrid/Remote Support

Wake County Public Schools; United States; Hybrid; USD 65,000 - 90,000; Full time

Job summary

Wake County Public Schools is seeking a Systems Administrator I for Student Information Systems to administer and support SIS and related applications, with a focus on data accuracy and reliable operations across development, test, and production environments.

Responsibilities include monitoring performance, deploying updates, executing SQL queries, and ensuring secure access and data privacy. Hybrid work arrangement and cross-team collaboration are part of the role.

Qualifications

• Bachelor’s degree from a regionally accredited college or university in computer science, engineering, business, or related field.
• Project management experience.
• Other combinations of applicable education, training, and experience may be considered.

Responsibilities

• Administers and supports assigned student information systems, related applications, integrations, and data exchanges.
• Monitors system performance, availability, scheduled processes, integrations, and data exchanges and assists with troubleshooting and issue resolution.
• Provides technical support for SIS-related service requests, incidents, and production issues and coordinates resolution with internal teams, vendors, and third-party providers.
• Performs system configuration, maintenance, testing, and deployment activities across development, test, and production environments.
• Performs functional, integration, regression, and user acceptance testing for system updates, interfaces, and data processes.
• Develops, maintains, and executes SQL queries, reports, and data extracts to support district operations, data validation, and decision-making.
• Supports data validation, reconciliation, and troubleshooting to ensure data accuracy, consistency, integrity, and reliable movement between systems.
• Monitors and supports system integrations, APIs, secure file transfers, web services, and scheduled data exchanges.
• Supports user access, role-based security, and system permissions in accordance with established security and data privacy requirements.
• Maintains technical documentation, system procedures, configuration information, support resources, and operational documentation for assigned systems.
• Uses approved AI-enabled technologies to assist with troubleshooting, documentation, data analysis, reporting, automation, and operational efficiency.
• Collaborates with district departments, technology teams, vendors, and external agencies to support system operations, resolve issues, and implement improvements.
• Performs other related duties, as assigned.

Skills

SIS administration

SQL & data quality

APIs & data exchanges

AI tools for automation

Microsoft 365 & Google Apps

System troubleshooting

Documentation & communication

Security & data privacy

Education

Bachelor’s degree in CS, engineering, or related field

Tools

SQL Server

Data visualization tools

MS Office 365

Google Apps

Job description

Wake County Public Schools is seeking a Systems Administrator I for Student Information Systems to administer and support SIS and related applications, with a focus on data accuracy and reliable operations across development, test, and production environments.

Responsibilities include monitoring performance, deploying updates, executing SQL queries, and ensuring secure access and data privacy. Hybrid work arrangement and cross-team collaboration are part of the role.