Hybrid Systems Administrator I - Student Information Systems

Wake County Public School System; Cary (NC); Hybrid; USD 55,000 - 75,000; Full time

Job summary

Wake County Public School System, Technology Services, Cary, NC, seeks a Systems Administrator I to administer student information systems, data exchanges, and reporting. The role emphasizes system availability, security, data quality, and automation within development, test, and production environments.

Ideal candidates will manage SQL, integrations, and AI-enabled tooling, while supporting testing, deployments, and operational improvements with collaboration across vendors and school staff.

Qualifications

• Bachelor’s degree in computer science, engineering, business, or related field.
• Project management experience.
• Other combinations of applicable education, training, and experience may be considered.

Responsibilities

• Administers and supports assigned student information systems, related applications, integrations, and data exchanges.
• Monitors system performance, availability, scheduled processes, integrations, and data exchanges and assists with troubleshooting.
• Provides technical support for SIS-related service requests, incidents, and production issues and coordinates resolution with internal teams, vendors, and third-party providers.
• Performs system configuration, maintenance, testing, and deployment activities across development, test, and production environments.
• Performs functional, integration, regression, and user acceptance testing for system updates, interfaces, and data processes.
• Develops, maintains, and executes SQL queries, reports, and data extracts to support district operations, data validation, and decision-making.
• Supports data validation, reconciliation, and troubleshooting to ensure data accuracy, consistency, integrity, and reliable movement between systems.
• Monitors and supports system integrations, APIs, secure file transfers, web services, and scheduled data exchanges.
• Supports user access, role-based security, and system permissions in accordance with established security and data privacy requirements.
• Maintains technical documentation, system procedures, configuration information, support resources, and operational documentation for assigned systems.
• Uses approved AI-enabled technologies to assist with troubleshooting, documentation, data analysis, reporting, automation, and operational efficiency.
• Collaborates with district departments, technology teams, vendors, and external agencies to support system operations, resolve issues, and implement improvements.
• Performs other related duties, as assigned.

Skills

SQL

Data quality

APIs

Data visualization

System integrations

Identity and access management

Automation tools

Microsoft 365

AI tools

Analytical skills

Communication skills

Time management

Collaboration

Education

Bachelor’s degree in computer science, engineering, business, or related field

Project management experience

Job description

Wake County Public School System, Technology Services, Cary, NC, seeks a Systems Administrator I to administer student information systems, data exchanges, and reporting. The role emphasizes system availability, security, data quality, and automation within development, test, and production environments.

Ideal candidates will manage SQL, integrations, and AI-enabled tooling, while supporting testing, deployments, and operational improvements with collaboration across vendors and school staff.