SIS and Accountability Technician

Craven County School District; New Bern (NC); On-site; USD 42,000 - 56,000; Full time

Job summary

Craven County Schools is seeking an SIS and Accountability Technician to support the Testing and Student Information Services departments. You will coordinate testing materials, maintain records, and assist with data management and reporting while providing excellent customer service to schools and district personnel.

Under the District Accountability Facilitator, you will manage NCTest user roles, assist with training, ensure deadlines are met, and contribute to data quality assurance across

Qualifications

• Must have at least a high school diploma and experience with computer processing and data entry.
• Associate's degree from a two-year college or technical school preferred.
• Knowledge of district testing procedures and student information systems is desirable.

Responsibilities

• Coordinate testing materials and activities for district testing.
• Maintain accurate records and documentation for student information systems.
• Assist with data management, reporting, and quality assurance.
• Provide customer service to schools and district personnel.
• Manage user roles and permissions in NCTest.

Skills

Attention to detail

Data entry

Customer service

Microsoft Office

NCTest

Infinite Campus

Google Suite

Teamwork

Education

High school diploma

Associate's degree preferred

Tools

NCTest

Infinite Campus

Microsoft Office

Google Suite

Job description

SIS and Accountability Technician

Craven County Schools CENTRAL SERVICES - New Bern, North Carolina Open in Google Maps

This job is also posted in Craven County School District , and North Carolina School Jobs

Job Details

Job ID: 5929860
Application Deadline: Posted until filled
Posted: Sep 16, 2026 4:00 AM (UTC)

Starting Date: Immediately

Job Description

Position: SIS and Accountability Technician

Reports to: District Accountability Facilitator

Terms of Employment: Full-Time

Pay Grade: 67

FLSA Status: Non-Exempt

Position Summary

The SIS and Accountability Technician supports the district’s Testing and Student Information Services departments by providing administrative, technical, organizational, and operational assistance. This position coordinates testing materials and activities, supports student information processes, maintains accurate records and documentation, assists with data management and reporting, and provides customer service to schools and district personnel.

Essential Job Duties and Responsibilities

The SIS and Accountability Technician provides administrative duties that are not limited to administrative and technical support; assistance with the preparation, organization, and dissemination of district training and test materials; and supporting the creation, maintenance, and troubleshooting of student, teacher, and staff accounts.

The SIS and Accountability Technician will assist the Testing Department with the preparation and distribution of test materials to each school, and also collaborate with the schools to check in testing materials at the end of each administration. The SIS and Accountability Technician will also assist with test training of school test coordinators and other testing personnel as needed, and they will maintain user roles and permissions in NCTest. In addition, the SIS and Accountability Technician is responsible for maintaining consistent communication with each school to ensure deadlines are met, and annual training/required documentation is accounted for. Concerning the Student Information Services department, the SIS and Accountability Technician will assist with data quality assurance and verification, including the identification of discrepancies, missing information, or potential errors.

Knowledge, Skills, and Abilities

• Knowledge of school district operations, testing procedures, student information systems, and administrative processes.


• Strong attention to detail and accuracy.


• Proficiency with Microsoft Office, Google Suite, or comparable productivity software, including word processing, spreadsheets, email, and presentations.


• Ability to learn and effectively use NCTest, Infinite Campus, and other district and state technology platforms.


• Ability to maintain confidentiality of student information and secure testing materials.


• Ability to work independently while also functioning effectively as part of a team.


• Ability to troubleshoot routine data, system, and administrative issues.

Working Conditions

The SIS and Accountability Technician works in an environment requiring frequent communication with school and district personnel and may require travel to schools to deliver materials, provide training, monitor testing, or provide operational support. The position may require flexibility during testing windows, enrollment periods, state reporting deadlines, and other critical data-processing periods.

Performance Expectations

The SIS and Accountability Technician is expected to demonstrate accuracy, confidentiality, organization, initiative, responsiveness, professionalism, and strong customer service. The employee is responsible for appropriately handling secure testing materials, confidential student information, and sensitive district records while adhering to all applicable federal, state, and local requirements and district policies.

Qualifications:

• High school diploma


• A minimum of two years of experience with computer processing and data entry required.


• Associate's degree from a two-year college or technical school preferred.

Evaluation: Performance of this job will be evaluated in accordance with provisions of the Board and local policy on evaluation of personnel.

Disclaimer

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to this job. As such, it is not intended to contain all of the duties and qualifications required of an employee in a single position (job). Consequently, it is not to be perceived as a position (job) description or as identification of essential functions as required by ADA.

**By submitting your application, you are indicating that you have read the above position description of the job for which you are being recommended. In addition, you are indicating that you are aware of the essential duties of the position and that you can perform the essential functions of the job. You agree to perform each of the duties identified on this job description and understand that failure to perform any of the duties may lead to reprimand up to and including dismissal by the Craven County Schools Board of Education.

*In compliance with Federal Law, Craven County Schools administers all education programs, employment activities and admissions without discrimination against any person based on sex, race, color, religion, national origin, age or disability.

Position Type: Full-Time

Job Requirements

• Citizenship, residency or work visa required

Contact Information

• Andrea Lilley , Assistant Superintendent of Curriculum and Instruction


• CENTRAL SERVICES


• Email: [e-mail]