Single Family Billing Manager

Conservice LLC; Logan (UT); Hybrid; USD 55,000 - 85,000; Full time

Job summary

Conservice LLC in Logan, Utah is seeking a Billing Manager for a hybrid schedule (in office Tuesday, Wednesday, and Thursday). You will oversee billing accuracy for residents, review discrepancies, and coordinate with property managers.

The role emphasizes analytical review, process improvement, and strong written and verbal communication to resolve client questions via email and phone. If you are coachable and adaptable to changing tasks, join our fast-paced Single Family department.

Qualifications

• High school diploma or equivalent.
• Proficient in Excel and Google Sheets.
• Strong written and verbal communication.

Responsibilities

• Ensure necessary bills are available and accessible.
• Review resident discrepancies in Conservice’s system.
• Analyze processed vs. actual bills for accuracy.
• Communicate via email and phone with clients, property managers, and residents to resolve issues.
• Identify inefficient processes and drive improvements.

Skills

Prioritization

Adaptability

Feedback utilization

Analytical thinking

Professional communication

Education

High School Diploma

Tools

Excel

Google Sheets

Job description

Job Description

BILLING MANAGER

Department: Single Family

Location: Hybrid (In office Tuesday, Wednesday, and Thursday)

Overview

Our Billing Managers collect and thoroughly review all necessary information to bill residents accurately, and in a timely manner. This requires making sure that the necessary bills are available and easily accessible. You will be expected to be coachable and adapt as tasks are assigned and as obstacles arise. Come take part in our fast paced team that is dedicated to taking on stimulating challenges and reaching new heights.

Responsibilities

• Making sure the necessary bills are available
• Reviewing resident discrepancies in Conservice’s computer system
• Analyzing processed bills and actual bills to ensure accuracy
• Communicating through email and phone to resolve issues for clients, property managers, and residents
• Identify inefficient processes and innovate as needed
• Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice
• Low Phone Usage between 10-30% their day on outbound calls to providers and inbound calls from clients, residents, and utility providers

Qualifications

• Adaptable to multiple tasks and projects
• Accept and utilize feedback and criticism
• Able to prioritize your workload to meet deadlines
• Able to independently analyze and reason to make unaided decisions
• Professional and relatable in writing and verbal communication

Requirements

Education & Experience

• High School Diploma
• Comfortable navigating Microsoft Excel and Google Sheets

This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, or on any other basis prohibited by law. Information on race, gender and national origin will only be used for statistical and recordkeeping purposes, and will not be used in making any employment decisions. All information provided will be kept separate from your expression of interest. Providing this information is strictly voluntary, and you will not be subjected to any adverse action or treatment if you choose not to provide this information. If you do not choose to answer these questions, we ask that you select "Decline to Identify" for each question. Thank you for your voluntary cooperation.