Billing Manager

Baker Donelson; Baton Rouge (LA); On-site; USD 65,000 - 95,000; Full time

Job summary

Baker Donelson is seeking a Billing Manager to lead the Billing Team within Revenue Services. Under supervision, you will oversee all aspects of client invoicing, ensure accuracy and timeliness, and support revenue cycle management while collaborating with attorneys and staff.

You will monitor workloads, train staff, resolve complex billing issues, and drive process improvements. The role reports to the Director of Revenue Services and requires strong Excel skills and experience with Aderant and

Qualifications

• Strong working knowledge of the billing functions and legal billing cycles.
• Excellent written and verbal communication skills.
• Highly proficient in Excel.
• Experience with operations/ financial systems (Aderant and Prebill Viewer).
• Previous law firm billing management experience.
• Detail oriented, efficient, organized with the ability to multitask.
• Strong analytical and problem-solving skills.
• Good organizational and interpersonal communication skills.
• Ability to manage multiple projects under time constraints.

Responsibilities

• Motivate, mentor, and provide leadership to the Billing team and ensure quality controls.
• Monitor workload distribution and overtime, improve efficiencies with the Director.
• Maintain hands-on knowledge of all billing functions for training and back-up.
• Manage all Billing Department functions and meet defined deadlines.
• Monitor billings against budgets and liaise with Revenue Managers as needed.
• Conduct group and individual training for billing software users.
• Maintain billing training manual and presentations.
• Lead the Billing team with a results-focused approach.
• Review progress and analyze billing statistics.

Skills

Billing operations

Excel proficiency

Communication skills

Analytical skills

Organizational skills

Tools

Aderant

Prebill Viewer

Job description

POSITION: Billing Manager
FLSA STATUS: Exempt
DEPARTMENT: Revenue Services
SUPERVISOR: Director of Revenue Services

SUMMARY: Under general supervision and in accordance with Firm policies and procedures, the Billing Manager is responsible for leading, developing, and supporting the Billing Team while overseeing all aspects of the firm's billing operations. This role ensures the accurate and timely preparation, processing, and distribution of client invoices, serves as a key resource for resolving complex billing issues, and collaborates closely with attorneys and administrative departments to support efficient revenue cycle management. The Billing Manager monitors team workloads, promotes operational excellence, and fosters a high-performing, service-oriented billing function.

The Billing Manager serves as a working supervisor responsible for overseeing the firm's day-to-day billing operations and leading a team of billing professionals. This role manages the billing process from prebill preparation through invoice generation and posting, ensures billing accuracy and timeliness, resolves complex billing issues, and serves as a key liaison between attorneys, staff, and firm leadership. The Billing Manager monitors team workloads, supports operational efficiency, and collaborates across departments to promote effective revenue cycle management and outstanding internal client service. Reporting to the Director of Revenue Services, this position plays a critical role in supporting the firm's financial operations and billing objectives.

Essential Duties And Responsibilities

Essential functions are primarily job duties that incumbents must be able to perform unassisted or with some reasonable accommodation made by the employer.

• Motivate, mentor, and provide leadership to the Billing team, including but not limited to, establishing controls to ensure the quality and integrity of the billing processes.
• Monitor workload distribution and overtime requirements, identifying areas where efficiencies of the billing and/or collections function can be improved. Work with the Director of Revenue Services to implement approved changes.
• Maintain hands-on knowledge of all billing related functions in order to provide proper training, back-up, and support, including, but not limited to bill preparation, bill review, pre-bill review, write off management and exception rate management.
• Manage and oversee all Billing Department functions and organization, assuring work is completed accurately and effectively within defined deadlines.
• Monitor actual billings against budgets/targets and liaise with other Revenue Managers when necessary.
• Conduct group and individual training for all billing software users.
• Maintain and update billing training manual and related presentations, as required.
• Leading the Billing team with a results-focused approach.
• Review of billing progress including compiling reports and analysis of billing statistics.

Knowledge, Skills, And Abilities Required

• Strong working knowledge of the billing functions and legal billing cycles.
• Excellent written and verbal communication skills.
• Highly proficient in Excel.
• Experience with operations/ financial systems (Aderant and Prebill Viewer).
• Previous law firm billing management experience.
• Detail orientated, efficient, organized with the ability to multitask.
• Strong analytical and problem-solving skills.
• Possess strong organizational, interpersonal and communication (oral and written) skills.
• Possess an aptitude for detail.
• Ability to work efficiently and ability to work under pressure with or without direct supervision.
• Must be able to handle multiple projects and be familiar with computerized databases and on-line services.
• Ability to organize and prioritize numerous tasks and complete them under time constraints.

WORKING CONDITIONS

Normal office environment with little exposure to excessive noise, dust, extreme temperatures and the like.

Additional Info

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of essential functions, responsibilities or requirements.

All employees are required to comply with BDBCB's information privacy and security requirements including its acceptable use policy. Such requirements are dictated by laws and regulations, by professional standards and by the marketplace and are directly applicable to BDBCB as well as to BDBCB through its clients.