Simulation Operations Specialist

Cleveland Clinic; Port Saint Lucie (FL); On-site; USD 31,000 - 48,000; Full time

Job summary

Cleveland Clinic Martin Health in Port St. Lucie, FL is seeking a Simulation Operations Specialist to lead complex simulation events for EMTs, paramedics and nurses.

You will independently manage simulation, audiovisual and IT technologies to deliver high-fidelity learning experiences, with a focus on safety, realism and learner outcomes. The role requires coordinating environments, advising educators on integration, and ensuring reliable operation and maintenance of simulation systems.

Qualifications

• Bachelor’s Degree required or two years healthcare simulation or related experience.
• CHSOS certification within three years of hire.
• Experience with simulation hardware and A/V systems preferred.

Responsibilities

• Independently manage complex simulation course operations and lead events.
• Coordinate technology, environments and resources to support learners and faculty.
• Provide specialized technical support and troubleshooting for simulation technologies.
• Ensure safe, ethical and learner-centered use of simulation equipment.
• Assist educators with design, delivery, evaluation and integration of simulations.
• Maintain equipment inventory and perform routine maintenance and testing.

Skills

Simulation operations

Technical troubleshooting

Education support

Cross-functional coordination

Education

Bachelor's Degree

CHSOS certification within 3 years

Tools

A/V systems

IT equipment

Simulation hardware

Job description

Join the Cleveland Clinic Martin Health team, where you will work alongside passionate caregivers and provide patient-first healthcare. Cleveland Clinic is recognized as one of the top hospitals in the nation. At Cleveland Clinic, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world.

Martin Health’s Express Care located on SE Tiffany Avenue in sunny Port St. Lucie, Florida is looking to add a Simulation Operations Specialist to the team. In this role, you will provide advanced course and event-level operational and technical support for simulation-based education for EMTs, paramedics and nurses by independently managing complex simulation, audiovisual. and IT technologies. You will lead local simulation course delivery and support educators through consultative integration of simulation environments and technologies to ensure safe, reliable and high-quality learner centered simulation experiences. Here, you will have a focus on American Heart Association Resuscitation, the Mock Code program and RQI (Resuscitation Quality improvement). This position will allow you to be a part of the growing Florida market and offers a good opportunity for advancement into other roles.

A caregiver in this position works days from 7:30AM – 4:30PM.

A caregiver who excels in this role will:

• Ensure the safe, ethical, psychologically safe and learner-centered use of specialized simulation equipment and resources.
• Adhere to established simulation standards of best practice and policies.
• Identify and address safety concerns during simulation activities.
• Independently lead complex, interprofessional and high-stakes simulation course operations.
• Coordinate technology, environments and resources to support learner needs, faculty engagement and consistent, high-quality content delivery.
• Collaborate with educators to advise on and support the design, delivery, evaluation and effective integration of simulation environments and technologies.
• Independently configure and operate simulation, audiovisual and IT technologies to support reliable, standardized and reproducible simulation delivery.
• Ensure optimal performance of simulation systems through routine functionality testing, updates, preventive and corrective maintenance and vendor supported repairs.
• Provide specialized technical support and troubleshooting for simulation technologies, applying independent judgment to resolve complex issues impacting simulation operations.
• Applie expertise in physiology, clinical procedures, moulage and environmental stimuli to design, prepare and implement scenario appropriate setups that support realistic, effective and high-fidelity learning experiences.
• Design and implement creative and innovative technical solutions to improve realism, efficiency and educational value of simulation technologies.
• Monitor, order, control supply and rotate stock for simulation center labs.
• Maintain equipment inventory and current knowledge of simulation equipment catalogs and operations manuals.
• Identify, report and mitigate safety risks observed during in situ simulation activities.
• Participate in post course debriefings and reviews course feedback and implement operational improvements to refine simulation delivery.
• Provide training and education to new simulation staff on proper use of equipment and overall operations.
• Assist department leadership with moderately complex projects; initiate or lead small projects.
• Maintain and advance professional expertise in simulation operations and technology through ongoing development and application of best practices

Minimum qualifications for the ideal future caregiver include:

• Bachelor’s Degree
• OR two years of experience in healthcare simulation or audiovisual, IT, theater, art or a related discipline may offset experience or degree requirement
• Certified Healthcare Simulation Operations Specialist (CHSOS) within three years of hire

Preferred qualifications for the ideal future caregiver include:

• One year of healthcare simulation experience
• Experience in a healthcare environment
• Performative background in theater or audiovisual

Physical Requirements:

• Ability to perform work in a stationary position for extended periods.
• Ability to operate a computer and other office equipment.
• Ability to communicate and exchange accurate information.
• Ability to move up to 85 pounds with assistance
• Ability to work on overhead equipment
• Ability to work in confined, darkened areas.

Personal Protective Equipment:

• Follows standard precautions using personal protective equipment as required.

Pay Range

Minimum hourly: $22.85

Maximum hourly: $34.85

The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate’s actual compensation will be determined after taking factors into consideration such as the candidate’s work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic’s benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.).