Simulation Operations Manager - UMKC School of Medicine

University of Missouri-Kansas City; Kansas City (MO); On-site; USD 54,000 - 66,000; Full time

Job summary

University of Missouri-Kansas City is seeking a Simulation Operations Manager to lead daily operations, facilities, and technical infrastructure for all School of Medicine simulation sites. The role includes supervising staff, planning events, maintaining IT/AV systems, and coordinating with faculty to ensure high-quality educational events across locations.

Travel between Kansas City and St. Joseph, MO is required and reimbursed.

Qualifications

• Bachelor's degree or equivalent combination of education and experience.
• Experience in higher education, healthcare administration or medical simulation preferred.
• Technical proficiency with IT/AV systems and simulation platforms.

Responsibilities

• Oversee daily operations, facilities, and technical infrastructure for simulation activities.
• Manage operational staff, schedule events, and maintain inventories and IT/AV systems.
• Travel between Kansas City and St. Joseph, MO, with reimbursement per policy.
• Lead staff, supervision, training, and performance management.
• Develop policies and workflows for manikin and trainer activities.
• Coordinate with faculty on technical feasibility and best practices.
• Educate faculty, staff, and students on simulation equipment and LMS platforms.
• Ensure post-event evaluations are completed and reported.

Skills

IT/AV systems

Staff supervision

Event planning

Facilities management

Vendor relations

Travel coordination

Education

Bachelor's degree or equivalent

Tools

Canvas

LearningSpace

LLEAP

Job description

Hiring Department

Department of Medical Education Support Services

University of Missouri-Kansas City

School of Medicine

Job Description

The Simulation Operations Manager oversees daily operations, facilities, and technical infrastructure for simulation activities across all UMKC School of Medicine simulation sites. This role manages operational staff, schedules center events, maintains IT/AV systems and center inventories, and collaborates with faculty to ensure high-quality, resource-aligned educational events. Regular travel between Kansas City and St. Joseph, Missouri, is required and reimbursed in accordance with university policy. This position is not remote.

Operations

• Resource & Inventory Control: Oversee inventory, purchasing, maintenance, and vendor relations for simulation supplies and equipment, manikins, and IT/AV systems across all sites.
• The Operations Manager and SP Director are jointly accountable for hybrid and SP events.
• Utilization Tracking: Maintain daily usage logs and utilization data for spaces, equipment, and personnel to inform reporting and resource planning.
• Technical Guidance: Review instructional plans and event requests to assess operational feasibility and advise faculty on technical best practices.
• Standardization: Develop policies, templates, and operational workflows for manikin and task trainer activities.

Program Administration & Leadership

• Staff Supervision: Hire, train and onboard, schedule, evaluate, and remediate simulation operations direct reports; lead operations team meetings and oversee performance management.
• Strategic Planning: Align daily operational priorities with long-term program goals, accreditation standards, and facility expansion initiatives.
• Institutional Representation: Represent the simulation program locally, regionally, and nationally as assigned.
• Day-to-Day Operations: Set expectations, coordinate event planning, and incorporate feedback to elevate requested activities.

Education, Assessment, & Faculty Support

• Technical Training: Educate faculty, staff, and students on simulation equipment, learning management platforms, and emerging technologies.
• Curriculum Support: Assist in piloting new simulation scenarios, supporting research studies, and contributing to faculty development efforts.
• Evaluation and Outcomes Reporting: ensure post-event evaluations are completed for all simulation activities; log, filter, and prepare evaluation data for reporting; and submit it to the appropriate director, who guides review and dissemination. The Operations Manager and SP Director are jointly accountable for hybrid events.
• Activity Management: Support activities and supplement Simulation Operations Specialists as needed.
• Instruct American Heart Association (AHA) Basic Life Support (BLS) courses for School of Medicine learners.

Minimum Qualifications

A Bachelor's degree or an equivalent combination of education and experience and at least 4 years of experience from which comparable knowledge and skills can be acquired is necessary

Preferred Qualifications

• Master's degree in a related field (e.g., fine arts, public health, health education, management).
• At least three years of experience working in post-secondary education, healthcare administration, or medical education simulation.
• Clinical experience in a healthcare field.
• Technical Proficiency: Hands-on experience with IT/AV systems, basic hardware maintenance, and simulation platforms (e.g., Canvas, LearningSpace, LLEAP).
• Management and/or business knowledge and experience.

Anticipated Hiring Range

The anticipated hiring salary for this position has been established as up to $60,000 annually.

Salary is determined by a variety of factors, including but not limited to, the individual's particular combination of education, skills, and experience, as well as organizational requirements.

Your total compensation goes beyond the number on your paycheck. The University of Missouri provides generous leave, health plans, and retirement contributions that add to your bottom line.

Grade: GGS-11
University Title: Senior Program Manager Student Support Services
To review the University of Missouri's Staff Compensation Structure you can view the Job Code detail page. Internal applicants can determine their university title by accessing the Talent Profile tile in myHR.

Application Deadline

October 16, 2026. Applications will be accepted until opening is filled.

Sponsorship Information

Employment visa sponsorship is not available for this position.

Community Information

Kansas City offers the best of both worlds-a vibrant, urban community with Midwestern appeal. The city's rich history and its modern-day, innovative thinking come together to create an eclectic group of neighborhoods that offer a little something for everyone. From thriving arts districts, an energetic downtown nightlife, casual to upscale shopping and champion sports teams, you will have no problem making yourself at home. Of course, one of Kansas City's biggest claims to fame is its food, especially its world-famous barbecue. Foodies will delight in the culinary scene found throughout the city. Ranging from award-winning chefs to cozy pizza joints, Kansas City definitely is not lacking any flavor.

UMKC's campuses are conveniently nestled in the middle of all the action. Volker Campus is just minutes from the legendary Country Club Plaza, perfect for shopping or restaurants for lunch or after-work happy hours. Surrounded by hip neighborhoods and eateries, the Health Sciences Campus is located downtown near University Health Truman Medical Center and Children's Mercy Hospital.

UMKC is proud to be "Kansas City's university," and the campus and its people celebrate all the characteristics of the surrounding community. To learn more about life in Kansas City and find more resources, visit VisitKC.com.

Benefit Eligibility

This position is eligible for University benefits. As part of your total compensation, the University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, short- and long-term disability, paid parental leave, paid caregiver leave, and educational fee discounts for all four UM System campuses. For additional information on University benefits, please visit the Faculty & Staff Benefits website at https://www.umsystem.edu/departments-staff/human-resources/benefits-retirement

Equal Employment Opportunity

The University of Missouri is an Equal Opportunity Employer.

To request ADA accommodations, please call the Office of Equity & Title IX at 816-235-6910.