Simulation Multimedia Tech Lead

West Michigan Hispanic Chamber of Commerce; Grand Rapids (MI); Hybrid; USD 46,000 - 57,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

Dental insurance

Life insurance

Retirement contributions

Wellness resources

Tuition waiver

Job summary

Grand Valley State University in Grand Rapids, MI seeks an Assistant Technology Specialist Manager to provide multimedia technology support for faculty, staff, and students during simulation events, troubleshoot hardware and software, and help manage simulation systems.

The role involves preparing equipment, assisting with video capture, conducting training, maintaining inventory, and ensuring data confidentiality, with flexible hours to accommodate evening events and occasional travel.

Qualifications

• Associate's degree required.
• Outstanding communication, organizational, attention to detail, and interpersonal skills.
• Experience with Information Technology (IT) systems.
• Proficient in Microsoft Office Suite; ability to learn new software.
• Demonstrated ability to manage multiple demands and adapt to challenging situations.
• Ability to maintain positive intercultural and interpersonal relationships.
• Schedule flexibility is required due to event times.

Responsibilities

• Assist multimedia technology support for faculty, staff, and students during simulation events.
• Troubleshoot hardware, software, and simulation equipment failures.
• Support setting up, resetting, storing, and providing technical support for simulation systems.
• Prepare and maintain equipment and materials for simulation learning.
• Support digital media use, web stream creation, content distribution, and data backup.
• Record and edit videos for faculty.
• Conduct workshops and training sessions on simulation multimedia technology and video capture.
• Maintain inventory of multimedia supplies and equipment.
• Ensure data confidentiality and security of recorded simulation content.
• Support policy development aligned with the Simulation Center's mission and plan.
• Pursue professional development opportunities.
• Assist the Simulation team during simulated educational scenarios including patient simulator upkeep, programming, and operation.

Skills

Communication skills

Organizational skills

Attention to detail

Interpersonal skills

Team player

IT systems experience

Microsoft Office Suite

Capacity to learn new software

Judgement

Attendance reliability

Intercultural relationships

Flexibility

Education

Associate's degree

Bachelor's degree

Job description

Grand Valley State University in Grand Rapids, MI seeks an Assistant Technology Specialist Manager to provide multimedia technology support for faculty, staff, and students during simulation events, troubleshoot hardware and software, and help manage simulation systems.

The role involves preparing equipment, assisting with video capture, conducting training, maintaining inventory, and ensuring data confidentiality, with flexible hours to accommodate evening events and occasional travel.