Silks Server

GLOBAL GAMING RP LLC; Oklahoma City (OK); On-site; USD 25,000 - 35,000; Part time

Job summary

GLOBAL GAMING RP LLC in Oklahoma City is seeking seasonal staff for food service duties. This role involves welcoming guests, serving beverages, and ensuring compliance with sanitation and service standards.

Candidates should have a high school diploma or GED, with strong communication and problem-solving skills being essential. Experience with point of sale systems is a plus. Join our team to deliver exceptional dining experiences!

Qualifications

• Must possess strong written and oral communication skills.
• Knowledge of food and beverage sanitation is required.
• Ability to solve problems in a fast-paced environment.

Responsibilities

• Welcomes guests and explains food and beverage amenities.
• Serves beverages to guests ensuring high service levels.
• Handles complaint resolution and customer service matters.

Skills

Customer service skills

Problem-solving skills

Communication skills

Knowledge of food and beverage sanitation

Education

High school diploma or GED

Technical school or formal apprenticeship

Tools

Point of sale systems

Credit card systems

Job description

Job Details

Job Location: OKLAHOMA CITY, OK 73111
Position Type: Seasonal
Education Level: Not Specified
Travel Percentage: None
Job Category: Restaurant - Food Service

Duties and Responsibilities

• Welcomes each party to the dining room and explains the many food and beverage amenities available to the guests.
• Serves alcoholic and non-alcoholic beverages to guests in the dining room as may be required to ensure maximum levels of guest service.
• Handles decision‑making, problem solving, complaint resolution, and customer service matters in accordance with skill levels.
• Ensures appearance of assigned station or service areas are maintained in a clean and functional manner.
• Follows all dining room operating procedures, safety and sanitation regulations and departmental policies and procedures.
• Notifies appropriate staff members when assistance is needed.
• Demonstrates an upbeat and outgoing demeanor while on duty.
• Ensures compliance with all applicable regulations, laws, internal policies/procedures, and internal control protocols.
• Promotes outstanding customer relations.
• Performs other related duties as may be assigned by reporting senior.

Qualifications

• High school diploma or GED preferred.
• Technical school or formal apprenticeship may be required.
• Requires knowledge and skills needed to safely serve beverages in accordance with internal policies and external regulations and/or laws.
• Requires the knowledge, skills, and abilities to work with personal computers, point of sale systems, credit card/players club card systems, cash, etc.
• Must be knowledgeable in food and beverage sanitation, guest service, cash control policies, practices, and protocols.
• Must be able to work effectively with peers, staff members, and regulatory agency personnel.
• Strong written and oral communication skills required.
• Ability to solve problems and deal with a variety of situations where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.