Server

LV Collective; Austin (TX); On-site; USD 30,000 - 40,000; Full time

Job summary

A dining establishment in Austin is seeking a Server to provide exceptional service to guests. Responsibilities include welcoming guests, accurately taking orders, and ensuring a smooth dining experience. Ideal candidates will have at least two years of experience in hospitality and active food handler certification. The role requires multi-tasking and excellent communication skills.

Qualifications

• Minimum two years related hospitality and service experience.
• Active TABC and Food Handler certification.
• Must be at least 21 years old.

Responsibilities

• Welcome guests warmly upon their arrival.
• Deliver food and beverages to guests' tables efficiently.
• Ensure responsible alcohol service.

Skills

Knowledge of beer, wine, and spirits

Multi-tasking

Customer service

Ability to work in a fast-paced environment

Education

High school diploma or GED equivalency

Job description

Job Overview

As a Server you will play a crucial role in providing an exceptional dining experience to our guests. Your attention to detail, exceptional service skills, and ability to anticipate guest needs will contribute to maintaining the high standards of our establishment.

Responsibilities

• Welcome guests warmly upon their arrival
• Assist in ensuring an efficient flow of guests to maintain a smooth dining experience
• Thoroughly understand the menu offerings, including ingredients, preparation methods, and special features
• Offer knowledgeable recommendations and suggestions to enhance the guest's dining experience
• Take guest orders accurately, including special requests or dietary restrictions, and communicate orders promptly to the kitchen staff
• Double-check orders before serving to ensure accuracy and completeness
• Deliver food and beverages to guests' tables in an efficient and timely manner, ensuring proper presentation and adherence to service standards
• Provide attentive and personalized service throughout the meal, addressing guest inquiries and needs promptly
• Ensure responsible alcohol service and adhere to legal drinking age regulations
• Keep tables clean, organized, and properly set with appropriate tableware, glassware, and utensils
• Clear empty dishes and used tableware promptly to maintain a clutter-free environment
• Promote daily specials, seasonal offerings, and promotions to guests, enhancing their dining experience and potentially increasing revenue
• Work collaboratively with kitchen staff, bartenders, fellow servers, runners, and bussers to ensure seamless coordination of food and beverage service
• Communicate effectively to ensure guest requests and modifications are fulfilled accurately
• Anticipate guest needs and preferences to deliver a personalized and memorable dining experience
• Handle guest concerns professionally and elevate issues as needed to ensure guest satisfaction
• Maintain a clean and sanitary work environment, including regular sanitation of tables, chairs, and dining areas
• Adhere to food safety and hygiene standards to ensure the well-being of guests

Requirements

• Knowledge of beer, wine, and spirits
• Interact with guests to obtain feedback on product quality and service levels
• Analyze information and evaluate results to choose the best solution and solve problems
• Demonstrate ability to listen to and understand information and ideas presented through spoken words and sentences
• Multi-task and work in a fast-paced environment
• Maintain up-to-date knowledge of company Food Safety Programs within assigned area of responsibility, as well as all local, state, and federal regulations
• Support all co-workers and treat them with dignity and respect
• Develop and maintain positive and productive working relationships with other colleagues and departments
• Partner with and assist others to promote an environment of teamwork and achieve common goals
• Demonstrate ability to add, subtract, multiply, or divide quickly, correctly, and in a way that allows one to solve work-related issues
• Use basic computer hardware and software
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance
• Stand, sit, or walk for an extended period or for an entire work shift
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping
• Ability to work non-traditional hours including evenings, weekends, and holidays
• High school diploma or GED equivalency
• Minimum two (2) years related hospitality and service experience
• Active TABC and Food Handler certification
• Must be at least 21 years old
• Must be authorized to work in the United States

If interested please reply with your resume, cover letter, and references.