SIH - MEDICAL RECEPTIONIST

Peoplefluent; Ionia (MI); On-site; USD 21,000 - 30,000; Part time

Job summary

University of Michigan Health - Sparrow in Ionia, MI is seeking a patient registration professional. You will register outpatients, verify insurance, collect co-pays, and support discharge procedures with a focus on accurate patient data and friendly service.

The role supports appointment scheduling, patient communications, and ongoing staff training as needed. Per diem facility with variable shifts looking for new graduates.

Qualifications

• Minimum of one year experience in physician practice setting.
• High School Diploma or GED.
• Excellent verbal and written communication with medical terminology knowledge.
• Working knowledge of computer keyboard skills.
• Experience with diagnosis/procedure coding preferred.

Responsibilities

• Interacts with patients and staff to provide customer service meeting patient needs.
• Performs registration and discharge duties for patient customers.
• Coordinates appointment scheduling and reminder calls.
• Verifies insurance eligibility.
• Collects payments for co-pays, deductibles, and other balances.
• Collects demographic and financial information accurately.
• Ensures accuracy of patient encounter forms.

Skills

Customer service

Verbal communication

Medical terminology

Typing skills

Interpersonal skills

Education

High School Diploma/GED

Tools

Keyboard skills

Job description

Job ID: 56006

Positions Location: Ionia, MI

Description

The registration of outpatients in a timely and efficient manner. Verifies insurance, performs point-of-service cash collection, discharges patients following appropriate protocols, and provides customer service duties in a proactive and professional manner.

Essential Duties

• Interacts with patients, family, healthcare providers and office staff to provide customer service, which meets and exceeds the needs of our patients and other customers.
• Performs all-encompassing registration and discharge duties for our patient customers.
• Coordinates appointment scheduling and appointment reminder calls as needed.
• Verifies insurance eligibility.
• Collects payments for co-pays, deductibles, and other patient balances.
• Collects all demographic and financial information in an accurate and professional manner.
• Assures the accuracy of all patient encounter forms associated with the patient visit.
• Assists with the training and continuing education of staff as needed.

Job Requirements

• Work Experience: Minimum of one year experience in physician practice setting.
• Education: High School Diploma or GED.
• Specialized Knowledge and Skills: Excellent verbal and communication skills with knowledge of medical terminology. Demonstrated knowledge of computer keyboard skills. Working knowledge of medical terminology, diagnosis/procedure coding preferred.

University of Michigan Health - Sparrow is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.

Job Family

Administrative/Clerical

Requirements

• Shift: Variable
• Degree Type / Education Level: High School / GED
• Status: Per Diem Facility Sparrow Ionia Hospital Experience Level: New Grad