Sign Studio Operations Manager

ZipRecruiter; Southfield (MI); On-site; Full time

Job summary

A leading company in the signage industry seeks an Operations Manager in Southfield, MI. This role involves managing commercial signage projects, ensuring quality and customer satisfaction, while fostering a fun and productive environment. The ideal candidate will have strong interpersonal skills, enjoy their work, and possess project management experience.

Benefits

Opportunity for advancement

Paid time off

Training & development

Qualifications

• 2+ years of experience in a relative field.
• Excellent customer service and communication skills.
• Project management experience is necessary.

Responsibilities

• Manage various types of commercial signage projects end-to-end.
• Assist with customer interface and quoting/estimating projects.
• Develop and maintain project schedules, ensuring transparency.

Skills

Customer service

Communication

Organizational skills

Project management

Detail-oriented

Education

Bachelor's degree

Job description

Job DescriptionJob DescriptionBenefits:

• Opportunity for advancement
• Paid time off
• Training & development

SignScapes is a growing commercial signage studio. Our culture is one that values relationships, fosters professional and personal growth, and one that focuses on delivering excellence to our customers.

We are a company that values our staff, customers, and the communities in which we live and work. As such, we strive to positively impact our customers businesses by providing exceptional value-added expertise along with uncompromising professional quality and service. We promote a positive, fun environment where we work hard on our business and enjoy life.

SignScapes is in need of a Operations Manager to join our team. The Operations Manager is a professional, self-motivated team player with great interpersonal skills and values delivering excellence. The Operations Manager is also extremely detail oriented, works well in a fast-paced team environment and is able to efficiently manage multiple projects simultaneously. The Operations Manager is self-confident and is not afraid to show their professional ability, creative genius and, most importantly, have fun!

Minimum job responsibilities

• Assume end-to-end management of various types of commercial signage projects
• Quoting and estimating projects in conjunction with sales and design team
• Leads projects with a passion, able to juggle multiple projects and priorities simultaneously
• Extremely detail orientated
• Strong interpersonal skills
• Consult/interface with customers and answer phones
• Developing and maintaining project schedules, providing transparency to the company on project status and escalating issues as they arise
• Coordinating materials and vendors for each project
• Accurately keep track of electronic and paper records related to jobs
• Resolving issues and solving problems that arise throughout the duration of the project
• Obtain required permits from cities where required
• Establishing and maintaining effective client relationships
• Identifying and developing solutions for process improvement
• Assess the work of contractors/installers to ensure project expectations are fulfilled
• From time to time assist with signage installations

Minimum qualifications

• 2+ years of experience in a relative field
• Excellent customer service and communication skills
• Excellent organizational skills
• Project management experience
• Enjoying what you do

Additional qualifications

• Sign industry knowledge a plus but not required

Location: Southfield, MI

Please apply if you meet the minimum qualifications above and are ready for a rewarding career. SignScapes offers a competitive compensation package. Pay is commensurate with experience. Principals only. Recruiters, please DO NOT respond to this listing. Serious candidates only, please.

Job Type: Full Time

Pay: $20.00 - $25 per hour

Benefits:

• Paid time off

Schedule:

• Monday to Friday

Education:

• Bachelor's ()