Sign Studio Operations Manager

SignScapes, Inc.; Southfield (MI); On-site; Full time

Job summary

A growing commercial signage studio is seeking an Operations Manager who is detail-oriented and self-motivated. The role involves managing signage projects, ensuring customer satisfaction, and maintaining effective client relationships. Ideal candidates will have strong communication skills and at least 2 years of relevant experience. Join a positive environment that values professional growth and excellence.

Benefits

Opportunity for advancement

Paid time off

Training & development

Qualifications

• 2+ years of experience in a relative field.
• Strong interpersonal skills.
• Project management experience.

Responsibilities

• Manage various types of commercial signage projects.
• Quoting and estimating projects with sales and design team.
• Develop and maintain project schedules.

Skills

Customer Service

Communication

Organizational Skills

Project Management

Education

Bachelor's

Job description

Benefits:

Opportunity for advancement

Paid time off

Training & development

SignScapes is a growing commercial signage studio. Our culture is one that values relationships, fosters professional and personal growth, and one that focuses on delivering excellence to our customers.

We are a company that values our staff, customers, and the communities in which we live and work. As such, we strive to positively impact our customers’ businesses by providing exceptional value-added expertise along with uncompromising professional quality and service. We promote a positive, fun environment where we work hard on our business and enjoy life.

SignScapes is in need of a Operations Manager to join our team. The Operations Manager is a professional, self-motivated team player with great interpersonal skills and values delivering excellence. The Operations Manager is also extremely detail oriented, works well in a fast-paced team environment and is able to efficiently manage multiple projects simultaneously. The Operations Manager is self-confident and is not afraid to show their professional ability, creative genius and, most importantly, have fun!

Minimum job responsibilities

Assume end-to-end management of various types of commercial signage projects

Quoting and estimating projects in conjunction with sales and design team

Leads projects with a passion, able to juggle multiple projects and priorities simultaneously

Extremely detail orientated

Strong interpersonal skills

Consult/interface with customers and answer phones

Developing and maintaining project schedules, providing transparency to the company on project status and escalating issues as they arise

Coordinating materials and vendors for each project

Accurately keep track of electronic and paper records related to jobs

Resolving issues and solving problems that arise throughout the duration of the project

Obtain required permits from cities where required

Establishing and maintaining effective client relationships

Identifying and developing solutions for process improvement

Assess the work of contractors/installers to ensure project expectations are fulfilled

From time to time assist with signage installations

Minimum qualifications

2+ years of experience in a relative field

Excellent customer service and communication skills

Excellent organizational skills

Project management experience

Enjoying what you do

Additional preferred qualifications

Sign industry knowledge a plus but not required

Location: Southfield, MI

Please apply if you meet the minimum qualifications above and are ready for a rewarding career. SignScapes offers a competitive compensation package. Pay is commensurate with experience. Principals only. Recruiters, please DO NOT respond to this listing. Serious candidates only, please.

Job Type: Full Time

Pay: $20.00 - $25 per hour

Benefits:

Paid time off

Schedule:

Monday to Friday

Education:

Bachelor's (Preferred)