Sign Language Interpreter Part Time Trilingual PRCC

Purple Communications, Inc; Guaynabo (PR); On-site; USD 27,000 - 39,000; Part time

Benefits offered by this job

Limited Medical Plan

Telehealth Plan

Dental

Life Insurance

Short-term Disability

Accident & Critical Illness

Flexible scheduling

401(k) Retirement Savings plan with EM

EAP

Massage Reimbursement

Job summary

Purple Communications, Inc. seeks an Interpreter to provide high quality ASL/English/Spanish interpreting through video in a call center and on-site at various customer locations when needed.

The role requires fluent ASL, spoken English, and Spanish skills, accurate interpreting, and adherence to the NAD-RID Code of Professional Conduct. The candidate should be able to travel as needed, with shifts including weekdays and weekends, and must pass assessments and training.

Qualifications

• Fluent ASL, spoken English and Spanish language skills
• Able to provide accurate interpretation
• Understanding of Deaf culture
• Adherence to the NAD-RID Code of Professional Conduct
• Three to five years of interpreting experience preferred

Responsibilities

• Provide effective video relay service, video remote interpreting, and onsite interpreting for consumers
• Support and model the company's mission and values
• Provide excellent customer service while maintaining a respectful and professional attitude with customers and colleagues
• Exhibit professional behavior including punctuality and preparedness for shifts
• Adhere to policies, procedures, and FCC regulations
• Demonstrate ability to adapt to new technologies
• Multi-task between interpreting and video-based technology
• Participate in training for Professional Development
• Meet performance expectations with minimal supervision
• Work effectively in a fast-paced environment
• Demonstrate strong interpersonal skills
• Ability to travel independently with access to a vehicle and insurance

Skills

ASL fluency

English proficiency

Spanish proficiency

Interpreting accuracy

Deaf culture knowledge

Education

State licensure or credentials

Job description

Under the supervision of the Communication Center Manager, the Interpreter will provide high quality professional ASL/English/Spanish interpreting through video in a call center and on-site at various customer locations when needed. Interpreters must possess fluent American Sign Language, spoken English language skills and spoken Spanish skills, accurate interpreting skills, and thorough knowledge of and adherence to the NAD-RID Code of Professional Conduct.

Part-Time Benefit Summary

• Limited Medical Plan:will offset some major medical needs such as hospitalization and doctors appointments; includes a discounted vision program
• Telehealth Plan:discounted telehealth that offers limited telehealth visits only
• Dental:limited coverage for standard type dental care needs
• Life Insurance:allows for flat coverage benefit
• Short-term Disability:allows for a portion of wages to be paid in certain cases in which an employee cannot work
• Accident & Critical Illness
• Community work (when available)
• Flexible scheduling
• 401(k) Retirement Savings plan with employer match
• EAP (Employee Assistance Program)
• Massage Reimbursement

Job Requirements

• Must be able to work 24 hours per week
• Must pass the company's English/ASL and Spanish/ASL interpreting skills assessment
• Must attend and successfully complete a 40-hour New Hire Training
• We are hiring for the following shifts: Monday - Friday: 1:00pm - 10:00pm PST (4:00pm - 1:00am EST) Weekends: 7:00am - 10:00pm PST (10:00am - 1:00am EST)

Essential Duties And Responsibilities Include The Following

• Provide effective video relay service, video remote interpreting, and onsite interpreting for consumers
• Support and model the company's mission and values
• Provide excellent customer service while maintaining a respectful and professional attitude with customers and colleagues
• Exhibit professional behavior at all times including punctuality and preparedness for shifts, respectful and collaborative interaction with colleagues and supervisors, and timely and accurate record keeping
• Adhere to all policies and procedures as outlined by the company and all FCC regulations
• Demonstrate the ability to adapt quickly to new and changing technologies
• Multi-task between interpreting effectively and utilizing video-based technology
• Participate in company-sponsored training for Professional Development
• Exhibit the ability to meet performance expectations with minimal supervision
• Possess the ability to work effectively in a fast paced, dynamic environment
• Demonstrate strong interpersonal skills in all settings
• Ability to independently travel. Where driving is required, access to a vehicle, valid drivers license and required insurance.

Minimum Qualification Requirements

• Fluent ASL, spoken English language skills and spoken Spanish language skills
• Able to provide accurate interpretation
• Understanding of Deaf culture
• Thorough knowledge of and adherence to the NAD-RID Code of Professional Conduct
• Three to five years of experience in interpreting (preferred but not required)
• As applicable, state licensure or state-required credentials
• You must be 18 years or older to apply

Disclaimer

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees for this job. Employees are expected to follow their supervisor’s instructions and to perform the tasks requested by their supervisors.

ZP Connect is an Equal Opportunity Employer.