Sign Language Interpreter Full Time Trilingual PRCC

Purple Communications, Inc; Guaynabo (PR); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Guaranteed 36 hours/week

Flexible scheduling

Employer Paid Short-Term Disability

Employer Paid Long-Term Disability

PTO (Paid Time Off)

Medical, Dental, Vision Insurance

401(k) with Employer Match

Commuter Benefits

CEU & Tuition Reimbursement

Life Insurance

Job summary

Purple Communications, Inc. is seeking a full-time Interpreter to provide ASL/English/Spanish interpreting via video, in a call center and on-site at client locations. The role requires fluent ASL, strong spoken English and Spanish, and adherence to the NAD-RID Code of Professional Conduct.

The position supports flexible scheduling and professional development opportunities. Responsibilities include VRS, VRI, and onsite interpreting, excellent customer service, and reliable record keeping.

Qualifications

• Fluent ASL, English, and Spanish interpretation required.
• Accurate interpretation and strong cultural awareness.
• Knowledge of the NAD-RID Code of Professional Conduct.

Responsibilities

• Provide video relay service, video remote interpreting, and onsite interpreting.
• Support the company's mission and values.
• Deliver excellent customer service with professionalism.
• Maintain punctuality and preparedness for shifts; accurate record keeping.
• Adhere to FCC regulations and company policies.
• Adapt to new technologies and multi-task effectively.
• Participate in professional development training.
• Meet performance expectations with minimal supervision.
• Be able to travel as needed with a valid driver's license.

Skills

Fluent ASL

Spoken English

Spoken Spanish

Accurate interpreting

NAD-RID Code knowledge

Education

State licensure or credentials

Job description

Under the supervision of the Communication Center Manager, the Interpreter will provide high-quality, professional ASL/English/Spanish interpreting through video in a call center and on-site at various customer locations when needed. Interpreters must possess fluent American Sign Language, spoken English language skills, spoken Spanish language skills, accurate interpreting skills, and thorough knowledge of and adherence to the NAD-RID Code of Professional Conduct.

ZP Perks includes a comprehensive suite of benefits to promote health and financial security for you and your family.

ZP Full-Time Interpreters Are Eligible For The Following

• Guaranteed 36 hours per week (potentially for up to 40 hours per week)
• Voluntary Life& AD&D Insurance
• Flexible scheduling
• Employer Paid Short-Term Disability
• Community work (when available)
• Employer Paid Long-Term Disability
• PTO (Paid Time Off)
• Pet Insurance
• Paid Holidays
• EAP (Employee Assistance Program)
• Medical, Dental, Vision Insurance
• FSA (Flexible Spending Accounts)
• 401(k) Retirement Savings Plan with Employer Match
• Commuter Benefits
• Health Club reimbursement
• Legal Plan
• Massage Reimbursement
• CEU, Professional Development & Tuition Reimbursement
• Employer Paid Life Insurance

Job Requirements

• Must be able to work 36 hours per week
• Must be able to accept new or alternative interpreting assignments for a scheduled shift based on customer demand
• Must pass the company's English/ASL and Spanish/ASL interpreting skills assessment
• Must attend and successfully complete a 40-hour New Hire Training
• We are hiring for the following shifts: Monday - Friday: 1:00pm - 10:00pm PST (4:00pm - 1:00am EST) Weekends: 7:00am - 10:00pm PST (10:00am - 1:00am EST)

Essential Duties And Responsibilities Include The Following

• Provide effective video relay service, video remote interpreting, and onsite interpreting for consumers
• Support and model the company’s mission and values
• Provide excellent customer service while maintaining a respectful and professional attitude with customer and colleagues
• Exhibit professional behavior at all times, including punctuality and preparedness for shifts, respectful and collaborative interaction with colleagues and supervisors, and timely and accurate record keeping
• Adhere to all policies and procedures as outlined by the company and all FCC regulations
• Demonstrate the ability to adapt quickly to new and changing technologies
• Multi-task between interpreting effectively and utilizing video-based technology
• Participate in company-sponsored training for Professional Development
• Exhibit the ability to meet performance expectations with minimal supervision
• Possess the ability to work effectively in a fast paced, dynamic environment
• Ability to independently travel: Where driving is required, access to a vehicle, valid driver's license, and required insurance
• Demonstrate strong interpersonal skills in all settings

Minimum Qualification Requirements

• Fluent ASL, spoken English language skills, and spoken Spanish language skills
• Able to provide accurate interpretation
• Good understanding of Deaf culture
• Thorough knowledge of and adherence to the NAD-RID Code of Professional Conduct
• Three to five years of experience in interpreting (preferred but not required)
• As applicable, state licensure or state-required credentials
• Must be 18 years or older to apply

Disclaimer

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees for this job. Employees are expected to follow their supervisor’s instructions and to perform the tasks requested by their supervisors.

ZP Connect is an Equal Opportunity Employer.