Sign Language Interpreter Flex

International Executive Service Corps; Cleveland (OH); On-site; USD 35,000 - 55,000; Part time

Benefits offered by this job

Telehealth Plan

Flexible scheduling

401 (k) Retirement Savings Plan

Employee Assistance Program

Massage Reimbursement

Job summary

A leading interpreting service provider in Cleveland is seeking an experienced Interpreter to provide professional American Sign Language interpreting via video. The ideal candidate must be fluent in ASL and spoken English, have accurate interpreting skills, and possess a good understanding of Deaf culture. Responsibilities include delivering effective video relay services, supporting the company's mission, and providing exceptional customer service. This part-time role offers flexible scheduling and a range of benefits.

Qualifications

• Fluent in ASL and spoken English.
• Ability to provide accurate interpretation.
• Good understanding of Deaf culture.
• Knowledge of the NAD-RID Code of Professional Conduct.

Responsibilities

• Provide effective video relay service and video remote interpreting.
• Support the company's mission and values.
• Provide excellent customer service.
• Exhibit professional behavior at all times.
• Adhere to company policies and FCC regulations.
• Multi-task between interpreting and utilizing video.

Skills

Fluent American Sign Language

Strong spoken English skills

Accurate interpreting skills

Interpersonal skills

Job description

Under the supervision of the Communication Center Manager, the Interpreter will provide high quality professional American Sign Language interpreting through video in a call center. Interpreters must possess fluent American Sign Language and spoken English language skills, accurate interpreting skills, and thorough knowledge of and adherence to the NAD-RID Code of Professional Conduct.

ZP Flex Interpreters (working 15 hours over a 6 week scheduling round) are eligible for the following:

• Telehealth Plan
• This is a heavily discounted telehealth that offers limited telehealth visits only
• Community work (when available)
• Flexible scheduling
• 401 (k) Retirement Savings Plan with employer match
• EAP (Employee Assistance Program)
• Massage Reimbursement

Job Requirements

• Must be able to work 15 hours every 6 weeks
• Must pass the company's interpreting skills assessment
• Must attend and successfully complete a 40 hour New Hire Training

Essential Duties and Responsibilities include the following:

• Provide effective video relay service and video remote interpreting for consumers
• Support and model the company's mission and values
• Provide excellent customer service while maintaining a respectful and professional attitude with customer and colleagues
• Exhibit professional behavior at all times including punctuality and preparedness for shifts, respectful and collaborative interaction with colleagues and supervisors and timely and accurate record keeping
• Adhere toall policies as outlined by the company and all FCC regulations
• Demonstrate the ability to adapt quickly to new and changing technologies
• Multi task between interpreting effectively and utilizing video
• Participate in company sponsored training for Professional Development
• Exhibit the ability to meet performance expectations with minimal supervision
• Possess the ability to work effectively in a fast paced, dynamic environment
• Demonstrate strong interpersonal skills in all settings
• Onsite interpreting for consumers will be offered based on business need but is not required. Where driving is required for onsite work, access to a vehicle, valid driver's license and required insurance is necessary.

Minimum Qualification Requirements:

• Fluent ASL and spoken English language skills
• Able to provide accurate interpretation
• Good understanding of Deaf culture
• Thorough knowledge of and adherence to the NAD-RID Code of Professional Conduct
• Three to five years experience in interpreting (preferred but not required)
• As applicable, state licensure of state-required credentials
• You must 18 years or older to apply

ZP Better Together, LLC is an Equal Opportunity Employer.